Comfort Inn & Suites - Front Desk Supervisor - Full Time bei Comfort Inn & Suites Boston Logan International Airport

Front Desk Supervisor - Full Time

The award-winning Comfort Inn & Suites Boston Logan International Airport is focused on providing an exceptional experience. Boasting personal guest services, pristine rooms and complimentary breakfast buffet are just a few reasons that the Comfort Inn has been awarded the Gold Award by Choice Hotels International. Conveniently located just three miles from Boston Logan International Airport one mile from Revere Beach, America’s First Public Beach, and just minutes from downtown Boston makes the Comfort Inn ideal for any occasion. 

 The front desk is the heart of the hotel, and the Front Desk Supervisor with work with the Front Office management team to lead the guest service agents and night auditors. The main focus is to provide a warm and friendly welcome to the hotel, assist the guests with information about the hotel, and the surrounding area, juggle the ongoing activity in the hotel lobby, and ensure that all guests’ needs are met from a long day of work or play. It is then important to kick start a new day with an upbeat attitude and bright smile. Front Desk Supervisor will report directly to the Front Desk Manager and is responsible for ensuring rooms’ inventory is well managed, help with scheduling and training, respond to guest situations, and assist with airport shuttle dispatch.  A Front Desk Supervisor will promote an energetic atmosphere and make sure every guest feels at home.  

 Applicants with availability to work a flexible schedule including nights and weekends  are encouraged to apply.  

Requirements: 

• Some college preferred 
• Trained on Night Audit Shift coverage
• Must be able to lift to 50lbs 
• Required to reach, lift, carry, push, pull, grasp, manipulate or otherwise move objects 
• Occasional frequency of bending, squatting, twisting, and turning 
• Required to stand for up to six (6) hours at a time 
• Flexible and variable work schedule required (days, nights, weekends, holidays, overnights) 
• Multi-lingual a plus