- Junior
- Optionales Büro in Greenland
The Sample Coordinator position requires an organized, self-motivated and dependable individual to process, store and distribute brand samples in a timely and accurate manner across Cole Haan Teams and brand partners. The position requires communication with other Cole Haan departments and offices, including but not limited to the Sales team and executives, Photo Studio, and Product Development teams. Must be able to work in a fast-paced environment, manage sample requests, ship & receive samples in our distribution center, and identify discrepancies during the process.
CORE ACCOUNTABILITIES:
- Responsible for shipping/ receiving all sales team samples for the season and keeping sample stock area organized within the distribution center.
- Responsible for maintaining Confirmation Sample Library and pulling samples for refference for various functional teams
- Process sample returns from field teams
- Update appropriate parties when samples are received, checked-in and shipped. This includes mainntaing tracking records and vendor invoices.
- Order and invoice special samples through vendors in partnership with Cole Haan team requests
- Manage sample status; active versus dropped road lot samples using our sample management system
- Field and manage requests for samples from business partners; oversee check in/check out process of road lot samples
- Communicate with account reps and sales team to provide excellent customer service.
- Communicate with account reps and sales team to provide excellent customer service.
- Create shipping packing list and invoices for both domestic and international.
- Work with Qaility/Production team on any sample packaging issues and monitor samples for quality concerns.
- Provide and adhere to company safety policies and procedures.
- Provide cross departmental support to all warehouse functional areas when needed.
