We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team.
To work as part of a team and provide all customers with an exceptional shopping experience in our Boutiques.
Promote and maintain good housekeeping and visual merchandising standards throughout the boutique and participate in window campaign changes as required.
Completing any other tasks required by Boutique Management to support the needs of the business.
Offer & provide demonstrations (including hand massage) to all customers
Assist in unpacking and checking off of new stock deliveries as well as participating in stock takes when required
Commercial Flair
Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
Understanding of different market types and customers
Future Focus
Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
Seeks opportunities to support Brand through project work
Uphold the L’Occitane values ensuring PROSPERITY is at the core of everything we do
Ensure all online training is completed to ensure your development is a priority whilst with L’Occitane
Driving Results
Always provide the highest level of service to ensure all customers have an exceptional shopping experience by following the L’Occi way.
Support in-Boutique and external customer events
Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.
The Perfect Candidate:
A love of retail, it’s essential that you want to be in a customer facing environment as we are an experiential brand
Excellent customer service skills
Confident and effective communication and listening skills
To demonstrate pro-active selling ability
Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives
Able to work effectively in a team
Reliable, honest and flexible
Positive and friendly attitude as well as consistent ability to operate at your best
What We Offer You!*
Discretionary Company Bonus scheme
Contribution Pension Scheme
Holiday Allowance – above statutory
Flexible Bank Holidays
Enhanced Maternity (20 weeks full pay ) and Paternity leave (12 weeks full pay) after 1 year
Hybrid working for Office based staff– 3 days in the office
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