Server Support Engineer bei Computershare Business Support Services Private Limited

Location: Munich

In this position, you’ll be based in the Munich office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. 

We give you a world of potential

We are excited to share a fantastic opportunity for a Server Support Engineer to join our talented and collaborative Foundations team here at Computershare in Munich.

Why would you choose this role when there are other Server Support Engineer roles in the market? Well, there are a few things that make this role stand out:

• Great global exposure with the opportunity to travel to many of our offices across Europe including Milan, Frankfurt, Geneva and Barcelona.
• Opportunity to work with the latest technologies.
• The team has an extraordinarily strong bond and are very sociable leading to great team spirit.
• You’ll be working with international colleagues and stakeholders on a daily basis and gain insight into the setup and procedures of a global corporation.

Interested? Keep on reading to find out a bit more about what you will be doing, and the type of person that we are looking for.

A role you will love

Working within the Service Operations department, the Foundations team is responsible for providing all lines of technical support for all (internal) customers, as well as enhancing customer experience through investigating and resolving system faults enabling our customers to run their operations effectively. 

Key Responsibilities:

• Providing all lines of support to Business. 
• Ensuring all Server Systems are available and meet with Company requirements. 
• Maintaining logical and physical security measures where appropriate. 
• Maintaining systems both hardware and software. 
• Ensuring hardware and software fault calls are placed, managed and resolved according to relevant maintenance contracts and in line with problem management processes. 
• Building pro-active and constructive professional relationships with other teams and departments 
• Day to day support of Microsoft Server Platforms and MS Products (Windows Server 2019 & 2022, Active Directory, ExO, SCCM) and many more.
• Providing support to POC and deployment activities
• Working on CTS maintenance/change management rules 

What will you bring to the role? 

We want someone who is open minded and takes a collaborative approach in finding solutions with the team.

Here are the key skills we are looking for:

• You must be fluent in German as this will be your main language of communication.
• Multiple years’ experience supporting day-to-day Microsoft Windows Server platforms and products (Windows Server, Active Directory, SCCM, SCOM), Citrix, VMWare, Windows Clusters as well as Computershare in-house applications. 
• Diverse in-depth technical knowledge and appreciation of Windows Servers, Hypervisors, SCCM, Exchange, Storage, SANs. 
• Experience with Cisco UCS and Nutanix environments
• Able to work with both technical and those with limited understanding of technical concepts.
• Knowledge of PowerShell and Virtualization.
• Excellent stakeholder management and communication skills (both verbal and written).
• Ability to manage multiple change work streams, often across many technologies. 
• Strong accountability and service-oriented, with ability to set priorities independently, provide follow-through, and meet objectives. 
• Understanding of ITIL v3 processes and functions.

Rewards designed for you

Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. At Computershare, you’ll find new friendships, a strong sense of belonging and an inclusive culture that appreciates and recognises individual contributions.

Global opportunities. Everyone here has the opportunity to grow through on-the-job training, access to comprehensive learning resources and career development support.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

A global team. We work as part of a global team that grows and succeeds by embracing change. Wherever you want to go with your career we often have something new and exciting to explore.

Health and wellbeing rewards that include an Employee Assistance Programme to support you and your family.

Flexible work. We give the support needed to help you find the best balance between work and lifestyle, as well as the empowerment to make appropriate decisions in your role.

Extra rewards that range from recognition awards, referral bonuses and team get togethers to global networking opportunities. Find out about life at Computershare by visiting computershare.com/DeutschlandKarriere  

About Company

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