OE Certification Manager bei Classic Collision

OE Certification Manager

Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty.  Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. 

Classic Collision offers competitive pay, benefits, and career advancement opportunities. 

Territories include the Western United States

Please come and join our team!

Salary Range: $70,000 - $80,000 Yearly

Why Choose Classic Collision?

Paid Weekly  

Continuous Training

Supportive Team Culture

Company match 401K

Medical/Dental/Vision

Paid Time Off – 6 Paid Holiday

Rewarding Work 

Responsibilities:  (Must Have)

• Minimum 5 years’ experience in the automotive field
• Background in the OE Certification space
• Working knowledge of how OE Programs operate
• Ensure each OE brand remains in compliance while providing support to our certified Teams 
• Intermediate knowledge of Excel and Word, and the ability to create spreadsheets 
• Organizational and time management skills
• Excellent communication skills required to foster relationships with the OE brands and our third-party vendors
• Ability to coach and mentor shop staff on processes and training requirements for OE Certification
• Ability to read KPI data and know how to coach the shop on how to improve these metrics
• The Position is remote, but requires up to 25% travel.

Primary responsibilities include but are not limited to:

• OE renewals, audits, and gap reports.
  • Confirm shop rosters are current
    • Assist shops with their logins, passwords, and certification program compliance
  • Manage any required training (OE website or I-CAR)
    • Confirm enrollment of courses
    • Check completion of courses
    • Ensure any travel needs have been arranged prior to the course dates for live training
    • Collaborate with internal I-CAR team on any welding needs for certifications
  • Prepare shops for their upcoming OE audits to ensure minimal gap items
  • Review the photo proof sent by the shop before the items are sent to the OE to clear a gap
• OE Compliance.
  • Verify all profiles within the OE websites show current data:
    • Shop name
    • Tier level
    • Entegra OE profiles
    • Check the Classic Collision website, Carwise, and OE locator sites to make sure all OE logos are correct per certified shop, quarterly
    • Ability to research and provide OE partners with documentation as requested for certification needs
  • Collaboration and strategic planning for OE growth 
  • Build relationships with our OE partners

Behaviors/Competencies

Integrity -Respect, and accountability at every level and in every interaction

Customer Service-Provide the highest level of customer service while building customer satisfaction and retention

Innovation -Develops and displays innovative approaches and ideas to our business

Teamwork -Contributes to building a positive team spirit. Supports everyone’s efforts to succeed

Physical & Environmental

While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear.  The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds.  Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.  In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

Classic Collision is an Equal Opportunity Employer

As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.

Reasonable Accommodations: 

Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail [email protected] or call (470)500-6808.  This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. 

This job description is not a complete statement of all duties and responsibilities comprising the position.

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