Regional VP, Building Services bei UG2

UG2 is seeking a dynamic and experienced Regional VP, Building Services to lead and support janitorial service operations across multiple client sites in Southern California. This leadership role is responsible for operational excellence, client satisfaction, employee management, and financial performance of janitorial contracts. The ideal candidate is a hands-on leader with a passion for delivering exceptional facility services in a fast-paced, customer-centric environment.

Key Responsibilities:

Operational Leadership

• Oversee day-to-day janitorial operations across a portfolio of commercial, institutional, or industrial facilities.
• Ensure service delivery meets or exceeds contractual requirements, UG2 standards, and client expectations.
• Drive continuous improvement initiatives in cleaning quality, safety, and efficiency.
• Implement and enforce SOPs, quality assurance programs, and compliance protocols.

Client Relationship Management

• Serve as the primary point of contact for key clients within the region.
• Conduct regular site visits, inspections, and business reviews to ensure client satisfaction.
• Proactively address service issues, resolve concerns, and implement corrective actions.
• Support business retention and growth within existing accounts.

Team Leadership & Development

• Lead and mentor a team of Operations Managers, Site Supervisors, and frontline janitorial staff.
• Recruit, onboard, and train operational staff; promote a positive and inclusive team culture.
• Develop leadership pipelines and succession planning initiatives.

• Ensure compliance with HR policies, union agreements (if applicable), and labor laws.

Financial & Administrative Oversight

• Manage regional budgets, labor costs, and supply expenditures.
• Monitor profitability and implement cost control strategies.
• Assist with pricing, RFP responses, and contract renewals as needed.
• Collaborate with corporate departments (HR, Safety, Finance, etc.) to ensure seamless operations.

Compliance & Safety

• Promote and enforce strict adherence to UG2’s safety policies and OSHA regulations.
• Conduct regular safety meetings, audits, and training sessions.
• Ensure all team members are trained in proper cleaning methods and safety procedures.

Qualifications:

Education & Experience:

• Bachelor’s degree in Business Administration, Facilities Management, or a related field (preferred).
• Minimum 7-10 years of progressive leadership experience in janitorial or building services management.
• Proven track record managing large teams and multi-site operations.

Skills & Abilities:

• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• High level of professionalism and client service orientation.
• Bilingual (English/Spanish) preferred.
• Proficiency with MS Office Suite; experience with CMMS or QA platforms a plus.

Other Requirements:

• Must possess a valid driver’s license and reliable transportation.
• Ability to travel regularly throughout the Southern California region.
• Availability for after-hours or weekend support as needed.

About UG2:

At UG2, a leader in facility services, we are committed to innovation, excellence, and client satisfaction. We are committed to developing the strongest customer relationships and the highest service delivery benchmarks in the marketplace.

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. We also have regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, Sunnyvale, and Dallas.