CSR bei Animal Hospital of Dauphin County

Job description 

Animal Hospital of Dauphin County is an AAHA Accredited Hospital Seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. 

Responsibilities: 

• Handle customer inquiries and complaints
• Provide information about the Veterinary products and services we provide
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications: 

• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Basic Veterinary Terminology

Schedule is : Five shifts mix of 730-3 and 130-9. One Saturday shift/month required from 8:30am-6:00pm. 

$15-$15.50/hr Compensation based on experience. 

The Animal Hospital of Dauphin County has been caring for pets in the greater Harrisburg and Hershey communities since 1962. We started out in a small, three-bedroom house (now home to our business offices). After several expansions, we now work in a 6,000 square-foot, fully equipped animal hospital. We focus on prevention and early detection of diseases, which allows for more effective treatment and a longer life for the pets that we care for. We update our testing methods and treatments through continuing education and by consulting with specialists in many disciplines. 

www.ahdcvets.com 

Job Type: Part-time 

Pay: $15.00 - $15.50 per hour 

Benefits: 

• Employee discount

Schedule: 

• Evening shift
• Weekends as needed

Education: 

• High school or equivalent (Preferred)

Experience: 

• Veterinary: 1 year (Preferred)
• Customer service: 1 year (Required)

Ability to Relocate: 

• Harrisburg, PA 17112: Relocate before starting work (Required)

Work Location: In person