BSC Operations Attendant PTS bei Associated Students, Inc. (Cal Poly Pomona)

Work Schedule: 15-20 hours per week; work hours include early mornings, late nights and weekends; shifts based on operational need of the organization. 

OVERVIEW

Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 26,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI employees exhibit our values of integrity, honor, dedication, loyalty, and respect in every interaction with each other, our students, the campus community, and guests of Cal Poly Pomona.  

The Bronco Student Center (BSC) Operations team is one of the largest departments in all ASI. Operations consist of two teams that oversee games room, building and patron safety and providing outstanding customer service to our patrons. Operation’s primary function is to keep the building open and operational but also plays a large role in enhancing the facility through operating the Games Room, event support and as well as improving the overall functionality of the building. Operations provides an excellent opportunity to be a part of a large community of fellow student employees as well as develop a strong network through day-to-day interactions with colleagues and patrons.

POSITION DEFINITION

Under direct supervision from the BSC Operations Manager, the BSC Operations Attendant provides frontline services in support of daily operations in the Bronco Student Center (BSC) including, but not limited to, event setup assistance and breakdown, games room equipment checkout, and floor support. This position works on campus. Must be available to attend mandatory department-wide and position-specific training.   

ESSENTIAL DUTIES 

• Assists with facilitating the BSC’s day-to-day operations
• Assists with implementation of operational strategies
• Enforces rules and regulations regarding BSC use
• Maintains Games Room and BSC equipment and furniture functionality, cleanliness and operation
• Provides emergency care and treatment as required in a calm and effective manner 
• Presents a professional appearance and attitude at all times and maintains a high standard of customer service
• Reports basic facility maintenance and custodial needs 
• Completes appropriate activity reports 
• Assist with Conference and Events with event support
• Performs other related duties as assigned 

QUALIFICATIONS

• American Red Cross First Aid, CPR/AED for the Professional Rescuer and Administering Emergency Oxygen certification (Employment contingent on obtaining certification within 30 days of hire, training provided by ASI) 
• Experience working in customer support, recreation, or similar environment, preferred
• Ability to react calmly and effectively in emergency situations
• Ability to follow routine verbal and written instructions
• Ability to effectively communicate clearly and concisely, both verbally and in writing
• Ability to maintain professional work conduct
• Ability to make independent decisions and make recommendations
• Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision
• Demonstrated ability to work with a diverse student population and campus community
• Ability to operate a computer workstation using word processing, spreadsheet and other computer applications in use
• Ability to successfully pass a background screening as an offer of employment is contingent on background clearance 

POSITION SENSITIVITY 

Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data.  A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. 

BACKGROUND CHECK

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. 

EMPLOYMENT ELIGIBILITY 

Employment with ASI is open to any Cal Poly Pomona student who is eligible to work and has the legal right to work in the United States. In addition, student employees must be currently enrolled in a minimum of 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the add-drop period. Student employees are required to have a minimum overall and Cal Poly Pomona GPA of 2.0 and be in good academic standing with the University. Individuals enrolled only in Extended University are not eligible for hire. Exceptions to the unit load requirement are allowed during the summer term and for students who have applied for graduation for the current term. 

WORK ENVIRONMENT 

While performing the duties of this job, the employee is frequently required to sit, talk, and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to walk, stand, bend, and lift up to 45 pounds.  

MANDATED REPORTING REQUIREMENT 

In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.  

SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108: 

Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. http://www.calstate.edu/EO/EO-1108.html 

COVID-19 VACCINATION

CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose. See policy at https://calstate.policystat.com/policy/11030468/latest