Quality Control Technician bei None

General Summary of the Position 

QC Technician I is responsible for activities that impact the direct quality of the product. The role serves as a critical resource to ensure materials and finished products meet specifications, equipment utilized in testing and environmental conditions are maintained and supporting the validation and expansion of new and existing product lines. 

Essential Functions 

(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is not a comprehensive listing of all functions and tasks performed by this position. It does not imply that this position performs all of the duties listed, nor does it necessarily list all possible duties that may be assigned.) 

• Must be able to use typical office equipment including, but not limited to, telephone, fax machine, copier, and computer.
• May be required to lift items up to 15 pounds in weight 
• Must be able to sit for extended periods of time at a desk.
• May be required to write quality schedules, reports, procedures, and work instructions
• Ability to use microscope, tensile tester, and other laboratory tools
• Will be required to create certificates of compliance, approve/verify work orders and work instructions
• Must be able to quarantine and maintain non-conforming materials and products
• Must be able to redirect focus with little notice
• Must follow all safety protocols at all times
• Support equipment Preventative Maintenance and Calibration program at Rhythmlink
• Participate in internal and external audits or regulatory projects
• Assist with software validations
• Coordinate scrap from within lab activities
• Support Unipoint tickets for calibration, inspections, maintenance, warehouse review
• NC investigations
• Oversight and maintenance of operations and testing environment including environmental monitoring 
• Support complaint investigations including but not limited to sample reviews
• Assist with RFQ and supplier qualification testing
• Support aging studies and testing for products
• Coordinate retained samples and workflow for products

Knowledge, Skills, and Abilities 

• Knowledge of Engineering Change Control procedures and practices
• Knowledge of Document Change Control procedures and practices
• Ability to self-prioritize and remain self-motivated
• Ability to focus on the results required and work to achieve them. 
• Ability to manage a large number of projects without loss of accuracy or sense of urgency on any
• Strong aptitude for reading, understanding, and applying complex and detailed guidelines and requirements from multiple agencies in multiple countries
• Unwavering attention to detail.  
• Ability to work with people in various levels, departments, and functions in the company
• Exercises superb verbal and written communication skills   
• Ability to maintain a professional, courteous, and positive demeanor in all situations
• Knowledge of regulatory compliance protocols
• Ability to understand and interpret regulatory guidelines and requirements for multiple agencies in multiple countries.
• Ability to maintain calibrated and non-calibrated equipment in the QMS system
• Assist with complaints and/or CAPA investigations
• Assist with RMA processing and non-conforming samples
• Knowledge of Document Control
• Demonstrates Good Documentation Practices
• Other duties as assigned

Education, Training, and Experience 

• Post-secondary education or degree in quality, engineering, or other appropriate technical area or comparable experience.
• 0-4 years of experience in Quality Assurance and/or Quality Control

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Additional responsibilities and duties will be required depending on a variety of factors.