Senior Office Assistant - Social Services bei County of Humboldt, CA

About the Department

This is a County of Humboldt job position; however, the job application is submitted through Merit System Services.  To apply for this position, click on this link:  Senior Office Assistant - Social Services | Job Details tab | Career Pages

Under general supervision, assigns, directs and reviews the work of a small office support staff; provides difficult or specialized office support to various County offices; performs related work as assigned.
 
DISTINGUISHING CHARACTERISTICS 

This is either the working lead level in the office support series with responsibility for providing direction to a group of office assistants performing similar work, or is the specialist level that performs difficult, technical, complex or specialized office support duties. This is not considered a supervisory class in that the selection, evaluation and discipline of employees is normally not assigned to this level and the number of employees for which direction is provided is limited. This class is distinguished from Office Services Supervisor in that the latter is the first full supervisory level in this series.

Position Duties

•  Provides lead direction, training and work review to a small office support staff; organizes and assigns work, sets priorities and follows up to ensure coordination and completion of assigned work.
•  Provides input into selection decisions, performance evaluations, disciplinary matters and other personnel decisions.
•  Performs difficult, complex technical and/or specialized office support work, which may require the exercise of independent judgment, the application of technical skills and a knowledge of detailed or specialized activities related to the department to which assigned.
•  Researches and assembles information from a variety of sources for the completion of forms or the preparation of reports; makes arithmetic or statistical calculations.
•  Provides information to the public or to County staff that requires the use of judgment and the interpretation of policies, rules or procedures.
•  Organizes and maintains various departmental files.
•  Types correspondence, reports, forms, and specialized documents from drafts, notes, dictated tapes, or brief instructions, using a typewriter, word processor or computer terminal.
•  Proofreads and checks typed and other materials for accuracy, completeness, and compliance with departmental policies and regulations.
•  Enters and retrieves data and prepares reports using an online or personal computer system; reviews such reports for accuracy and makes corrections as required; may perform complex production computer information entry.
•  Attends to a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference materials up to date.
•  Acts as receptionist and receives and screens visitors and telephone calls and directs the caller to the proper person or personally handles the call.
•  Processes forms and records such as work orders, purchase requisitions and others related to the organizational unit; operates standard office equipment.

Minimum Qualifications

Knowledge of:

• Basic supervisory principles and practices.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or personal computing equipment.
• Policies and procedures related to the department to which assigned.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Basic record keeping principles and practices.

Skill in:

• Planning, assigning, directing and reviewing the work of others.
• Training others in work procedures.
• Performing technical, specialized, complex or difficult office support work.
• Analyzing and resolving varied office administrative problems.
• Organizing, prioritizing and coordinating work activities.
• Reading and interpreting rules, policies and procedures.
• Organizing, researching and maintaining office files.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.
• Composing routine correspondence from brief instructions.
• Using initiative and sound independent judgment within established procedural guidelines.
• Operating standard office equipment, including a word processor and/or personal or on-line computer.

Other Requirements:

• Specified positions may require the possession of a valid California driver's license.
• Specified positions may require skill in typing accurately at a rate sufficient to produce final documents and enter information into a computer system.

Desirable Education and Experience:
A typical way to obtain the knowledge and skills outlined above is: 

One year of office support experience at a level equivalent to the County's class of Office Assistant II.

Other Qualifications

EXAMINATION INFORMATION
 
TRAINING & EXPERIENCE EXAMINATION – WEIGHTED 100%  
 The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate’s knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination.
 
 Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.
 
If conditions warrant, an Experience and Education examination may be conducted in lieu of the Training and Experience examination.  Please review the Experience and Education examination information below:
  
EDUCATION & EXPERIENCE EXAMINATION – WEIGHTED 100%
 The Education & Experience examination is based solely upon information provided from the application and supplemental information (e.g., resumes, transcripts). Information provided from the application and supplemental information will be assessed compared to a standard developed in relation to the elements of the. Special care should be taken to submitting a complete description of your education and experience relevant to the typical tasks, scope, and minimum qualifications stated on this bulletin. Supplemental information will be accepted, but competitors should read this bulletin carefully to determine what kind of information will be useful to those individuals completing the evaluation. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination.
  
 Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.
  
ELIGIBLE LIST INFORMATION
 A departmental open eligible list will be established for the county of Humboldt. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.
 
RETEST PERIOD

Once you have taken the examination, you may not retest for SIX (6) MONTHS from the established eligibility date.

 

SPECIAL TESTING ARRANGEMENTS
 Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at [email protected] or 916-909-3701 upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
  
EDUCATION DOCUMENTS
 If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.
  
GENERAL INFORMATION
 This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.
 
 MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.
 
 If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.
 
General Qualifications:Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required.
  
EQUAL EMPLOYMENT OPPORTUNITY
 The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
  
DRIVERS LICENSE REQUIREMENT
 Some positions in this classification may require possession of a California driver license.
 Employees who drive on County business to carry out job-related duties must possess a valid California driver license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on case-by-case basis by the appointing authority.
  
ADDITIONAL INFORMATION 

• Background check: Prior to hire, candidates must pass a background check, including a criminal records check.
• Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.

PERS Retirement  
 Tier 1: 2.7%@55 prior to 7/5/12
 Tier 2: 2.0%@55 post 7/6/12  
 Tier 3: 2.0%@62 post 1/1/13  
 
ABOUT HUMBOLDT COUNTY
 Humboldt County is considered by many to be the most beautiful county in California. It is located 270 miles north of San Francisco, and is an area that has densely forested, mountainous areas, as well as over 100 miles of Pacific coastline, including Humboldt Bay, California's second largest natural bay. Humboldt County is substantially rural, with its greatest population in Eureka, where the College of the Redwoods' main campus is located, and Arcata, home to Cal Poly Humboldt State University. It's a charming and comfortable area, known for its hundreds of structural examples of Victorian architecture and great bike culture. The county produces 20% of the total volume and 30% of the total value of all forest products produced in California. Residents and visitors enjoy the many great performances and cultural events scheduled at Cal Poly Humboldt University, as well as great restaurants, farmers markets, museums, state parks, and nature and wildlife areas. Also popular is the Ale and Spirits Trail, Redwood Coast Music Festival, and the Summer Arts and Music Fest.  

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