Director, Technology Field Services bei Cherokee County School District (GA)

Job Description Code: 6C.010

Division/Department: Technology and Information Services

Pay Grade: Director

Pay Type: Salaried; Exempt

Retirement: TRS

Contract Work Year: 233 Days

Reports To: Executive Director of Technology Operations

Evaluation Instrument: PEI

MINIMUM QUALIFICATIONS

Bachelor’s Degree in education from an accredited college or university. A minimum of eight years’ work experience (including at least three years supervisory or administrative experience) in the administration of information/education technology systems.  Two years employee managerial experience preferred.  Experience in a public K-12 school system preferred.    

GOAL

To ensure effective technology support and cross divisional alignment of district services for staff and students. Ensure that technology-based resources are operational and conducive to promoting productivity, technology literacy and student achievement in a K-12 environment.

REPRESENTATIVE DUTIES & RESPONSIBILITIES

• Supervise, coach and oversee the evaluation and daily work performance of Technology Field Managers and Technology and Audio/Visual Specialists.
• Ensure the timely acquisition and delivery of hardware, software and support to end-users throughout the District
• Consult regularly with the Chief Information Officer for planning and coordinating projects, acquiring product and special tasks.
• Collaborate on the planning, acquisition and deployment of networked, online and computer-based hardware and software.
• Partner both cross-divisionally and within the Technology and Information Services Division to develop and present Professional Development as needed.
• Provide oversight in the creation and management of major departmental and District projects and initiatives.
• Research and recommend new and emerging technologies that may add value and quality to the operations of the District.
• Develop and maintain a technology support schedule for all District work locations.
• Oversee and construct processes that assist with the aggregation of data for District reporting efforts.
• Ensure District technology assets are maintained, accurate and updated annually within the adopted platform.
• Collaborate on the creation of processes that enhance workflow and productivity.
• Provide consultation and advisement to senior management, as needed.
• Oversee, maintain and utilize an electronic system that tracks the volume, type and status of technology-based work requests.
• Ensure that the District’s technology naming and numbering standards are followed.
• Annually develop and maintain a budget for anticipated.
• Actively participate in the short- and long-term strategic planning.
• Oversee and direct thorough documentation of processes, procedures and configurations and share that information with the District technology personnel.
• Ensure appropriate training is provided for technologies as needed.
• Assist in the interviewing and selection of new employee candidates.
• Assist in the creation and delivery of an agenda for departmental staff meetings.
• Professionally represent the District at meetings, conventions and conferences as approved.
• Maintain a positive, professional, and safe work environment.
• Assist in the evaluation, assessment and implementation of new and emerging technologies.
• Adhere to the rules set forth by the Cherokee County Board of Education with regard to soliciting vendors for pricing and purchase/procurement.
• Adhere to the rules set forth by the Cherokee County Board of Education regarding the storage of purchasing and procurement processes and documentation.
• Provide pricing and vendor information to purchasing agents.
• Track repair of hardware items with vendors and resolve billing disputes.
• Perform and promote all activities in compliance with equal employment and nondiscrimination policies of the District.
• Possess and maintain valid and appropriate license(s), certificate(s) and/or credential(s) as may be required for this position.
• Follow work scheduling and attendance requirements in a regular, predictable and punctual manner.
• Participate in training programs to increase skills and proficiency related to assignments.
• Participate in the periodic review of designated employee’s job performance.
• Review current developments, literature and technical sources of information related to job responsibility.
• Ensure adherence to safety procedures.
• Promote and maintain a positive and professional work environment.
• Follow federal and state laws, as well as School Board policies.
• Perform other duties as assigned.

IMPORTANT NOTES

ESSENTIAL DUTIES

Job descriptions are designed and intended only to summarize the essential duties, responsibilities, qualifications, and requirements for the purpose of clarifying the general nature and scope of a position’s role as part of the overall organization. Job descriptions do not list all tasks an employee might be expected to perform, and they do not limit the right of the employer/supervisor to assign additional tasks or otherwise to modify duties to be performed – even if seemingly unrelated to the basic job. Every employee has a duty to perform all assigned tasks. (An employee who is assigned a duty or task believed to be unlawful should report the assignment to the Chief Human Resources Officer.) It should also be noted the order of duties/ responsibilities as listed in the job description is not designed or intended to rank the duties in any order of importance relative to each other. 

MINIMUM REQUIREMENTS

In filling a vacant position, preferred or required credentials regarding education, training, experience, and other bona fide occupational qualifications may be established. The credentials shown in this job description may be interpreted only as the minimum criteria existing at the time the description was developed. Other bona fide occupational qualifications and criteria may be utilized as needed in the selection process. 

Fringe Benefits

FICA is paid by the employee and matched by the School District. Temporary workers do not qualify for employee benefits.

Adopted: February 2017

Revised: July 2022, July 2024, July 2025, August 2025