Director of Visitor Services bei City of Little Rock, AR

About the Department

JOB OBJECTIVE: To lead, manage, and enhance the comprehensive visitor experience across all touchpoints within Little Rock, including the Visitor Experience Center, mobile visitor center and tourism program; creates an inviting, accessible, and engaging experience for all visitors and residents while promoting the destination and supporting revenue generation and strengthening community relationships.

This is a Safety-Sensitive Job for Purposes of the Arkansas Medical Marijuana Amendment.

This position is considered Essential Personnel under the LRCVB Inclement Weather policy.

Position Duties

Please go HERE to access the list of essential functions!

Minimum Qualifications

These knowledge, skills, and abilities are usually, although not always, acquired through the completion of a bachelor’s degree in business administration, Marketing, Hospitality, Tourism or a related field; five (5) years of professional-level experience in visitor services, tourism, retail operations, or a related area and two (2) years of supervisory experience.  Equivalent combinations of education and experience will be considered.

ADDITIONAL REQUIREMENTS:
Must possess a valid Arkansas Class D (Non-Commercial Vehicle) Driver’s License before employment and maintain licensure for the duration of employment in this position.  Must show proof of valid automobile insurance before being approved to drive any LRCVB vehicle.

Must be available to work evenings, holidays, and weekends as required.
 
This position may require one or more of the following pre-employment screenings: drug and alcohol screening, or background investigation.

Other Qualifications

• Online applications only
• Applicant’s answers to supplemental questions will be used to screen for minimum qualifications electronically.
• Please include a complete work history when completing application.  Work history may impact initial salary offer amount for the successful candidate.
• List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
• All communication regarding application status will be sent to candidates via text message/ email address listed on account.
• You may check your NeoGov inbox to review all notices sent to the email address associated with your applications.
• Applicants may check application status for any position by logging into their account at or contacting Human Resources at (501) 371-4590 if they are having computer difficulties.