Assistant Regional Communities Manager bei Housing Authority of the County of San Bernardino, CA

About the Department

Agency Information

The Housing Authority of the County of San Bernardino (HACSB) was established in 1941 and has evolved into one of the most progressive housing authorities in the Country. We are the largest provider of affordable housing in San Bernardino County and proudly assist approximately 26,000 people. The Housing Authority is a separate legal entity from the County of San Bernardino with approximately 145 employees. The HACSB prides itself on providing more than just housing to residents and thanks to strong partnerships, we continue to help the families we serve access resources and services to enrich their quality of life.

 The HACSB’s employees are passionate about their work and every position revolves around our agency’s mission and core values. We invite you to be a part of our dedicated team who strive to provide meaningful and impactful housing services and resources to the community we serve.

Job Information

Position starting pay: $50.29/hr. The initial review of applications will begin starting the week of August 25, 2025. Applications received before the initial review date will be considered, with qualifying applicants being eligible to participate in the phone screen process.

Hiring Information

All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (including physical, depending on position) background check (including credit check, depending on position), DMV pull (depending on position), employment history, education verification, and documentation of the right to work in the United States. 

 Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

Position Summary

Under general direction, oversees the day-to-day operations of the internally managed Affordable Housing portfolio consisting of affordable housing properties and single-family homes throughout the County of San Bernardino. Provide management, direction and leadership to direct reports and ensure that the properties are maintained in accordance with HACSB objectives and regulatory requirements. Provide general direction to resident services team and ensures activities and services provided to residents meet HACSB strategic objectives.  Works with Director in the development and implementation of policies and procedures for the Affordable Housing Portfolio. Provides administrative and management assistance to Director of Housing Communities. Position requires frequent travel throughout San Bernardino County.

Day-to-Day Glimpse: The activities will vary daily. Reviewing performance reports, monitoring tenant satisfaction, addressing tenant complaints, overseeing Property Managers across multiple sites (From Barstow to Chino). Ensuring compliance with regulations, managing budgets, analyzing occupancy and collaborating with the leasing team to fill vacancies and the maintenance to ensure timely vacancy turns. Site inspections.

Position Duties

1. Oversee the financial operation of the Affordable Housing properties which include preparation and monitoring of the budgets, financial reports (delinquency, financial variances, rent rolls, vacancy and leasing reports). Review and approve invoices and other payables, including ensuring adherence with procurement procedures and the property budget during the fiscal year. Responsible for keeping revenue and costs within approved budget amounts.  
2. Ensure program compliance with applicable HUD regulations, state and local regulations and HACSB’s policies and procedures. Interacts with regulatory agencies as needed. Ensure compliance with property management and fair housing laws.
3. Assist in the resolution of escalated resident verbal, written, formal and informal grievance complaints. Ensure program and lease compliance procedures and policies are consistently applied across the department.
4. Ensures compliance with safety practices both related to properties and staff.
5. Ensure a high rate of occupancy at all properties in compliance with HUD requirements; and oversee the tracking and collection of rent payments, tracks and reviews rent collection.
6. Attends and participates in a variety of resident meetings explaining Housing Authority policies and procedures, coordinates with police for special gang and drug enforcement programs; and oversees the coordination of community center activities.
7. Assists in overall performance and quality control of site, ensures property is prepared for inspections; ensures service orders are completed in a timely manner and closed correctly by conducting quality control. Working with Property Managers and Facilities Manager, ensure properties maintain excellent curb appeal.
8. Ensure appropriate site level risk mitigation actions are taken to prevent legal complaints or related issues.
9. Oversees the preparation and submission of monthly status reports.  Regularly accesses the HUD’s PIH information Center (PIC) to ensure reconciliation between the Housing Authority’s database and PIC.    
10. Manage and support resident initiatives through the Resident Services Coordinator position.
11. Provide recommendations and assist in implementation of department goals, objectives, policies and procedures.
12. Provide courteous, respectful, honest, timely and professional information to all Housing Authority staff, program participants, visitors and partners for all Affordable Housing activities in accordance with Housing Authority Customer Service Policies.
13. Performs other related duties as assigned (responding to tenant inquiries; answering questions and providing information; resolving tenant complaints and initiating and maintaining a variety of resource materials and files). 

Minimum Qualifications

Bachelors degree or equivalent with course work in real estate management, property management, public/business administration, social science, or related field; 5+ years’ experience in a housing environment, preferably affordable housing; At least two years previous supervisory experience required.

Other Qualifications

PHYSICAL DEMANDS:

Hearing and speaking to exchange information.

Sitting for long periods of time.

Seeing to read a variety of materials and equipment

Dexterity of hands and fingers to operate a computer keyboard.

Lifting light objects.

Bending at the waist, kneeling or crouching to file materials or pick up items light items on property.

ENVIRONMENT:

Indoor and Outdoor environment.

Constant interruptions.