Shelter Associate bei Denver Rescue Mission

                                                                          DENVER RESCUE MISSION 

                                                                              Job Announcement

Position Title: Shelter Associate 

Also known as “Community Life Coordinator” or “Emergency Services Coordinator” 

Reports to: Community Life Supervisor

Job Classification: Full-time; non-exempt

Salary Range: $20.29 - $24.55 per hour

LOCATION: We have multiple Denver – Metro Facilities!

About Us:

Denver Rescue Mission has been serving the most vulnerable in our community for over 130 years. Our history is rooted in a love of Christ and a commitment to share that love with others. At multiple locations throughout our community, we help restore the lives of people experiencing homelessness and addiction through emergency services, rehabilitation, transitional programs, and community outreach.

The Opportunity: 

The “Shelter Associate” position is an essential and pivotal role at Denver Rescue Mission (DRM) and for our Shelters across the Denver Metro area. This position will be responsible for overseeing the day-to-day operations of the shelter to include security and safety, providing program and check-in support, ensuring inventory levels are adequate, providing shift and schedule administration and adhering to the cleanliness of the facility.

RESPONSIBILITIES WILL INCLUDE but not be limited to:

Security and Safety:

• The Shelter Associate (SA) will be responsible for the security and safety of the facility and residents during their shift. This includes control of drugs, alcohol or other hazards which could jeopardize the purpose of the Mission or its clients.
• The SA will have working knowledge of the Safety manual and Material Safety Data Sheet (MSDS) manual.
• The SA will be responsible for ensuring that situations that may jeopardize the safety of the Mission and its occupants are handled appropriately. This will require handling difficult and unruly clients/guests as well as making certain that occupants are free from drugs, alcohol and weapons.
• The SA will ensure the safety and welfare of our outside guests by calling police, ambulances or opening the chapel for shelter from the elements.
• Monitor and relay weather information to the Supervisor of Community Life Services and/or the Senior Director of Community Life Services in case overflow is needed. This is also for potential weather-related emergencies.
• The SA will assist the LSCC Staff as needed at the Lawrence Street Community Center.

Program Support / Next Step Participants:

• The SA will enforce facility rules and will assist in implementing disciplinary actions, as requested. This will be done in cooperation with the Next Step Manager and team and on an individual basis.
• Facilitate Shelter Team meetings in the absence of the Team Lead by taking roll call, raising issues of the facility that need to be addressed (i.e. dress code, conduct, etc.), and setting an encouraging tone to begin each shift.
• Ensures the facility is abiding by drug and alcohol guidelines by conducting scheduled and random UA/BA’s on Next Step members and entering the results into SCRIBE.
• Maintain the dorm(s) to the established standard (monitored through the daily walk-through).

Work Therapy:

• By means of the job roster, the SA will manage, train, and coach program participants in their job duties and know the whereabouts of program participants at all times.
• Under the guidance of the Supervisor of Community Life, help train residents for their assigned job duties and necessary soft skills that will benefit them as individuals and workers (mostly on-the-job style training).

Facilities:

• Cleanliness of the Facility: ensures that the Mission is cleaned according to the established standard. This will include the daily cleaning, removal, dispersion, or storage of all clutter, trash, donations, parking lot trash, sidewalks, etc. There will be no unnecessary accumulation of anything. If the SA feels the Mission needs something beyond what is normally understood to be mandatory, it must be cleared by the Senior Director of Community Life and/or Shelter Supervisor.
• Inventory: the SA will follow the established means of receiving, recording, monitoring and distribution of inventory supplies purchased by the Mission for the daily operations and maintenance of the Shelter(s). 
• Maintenance: Through daily inspections, the SA will generate a list of work orders for presentation to the Maintenance Coordinator.
• Schedules: Ensures all services are started and finished according to schedule (Chapel, bed check-in, showers, staging of OG’s Clinic, etc.)

Additional Responsibilities:

• The SA will understand their role in the daily running of the Mission including specific shift’s area of focus: cleanliness, bed check-in, facility safety, etc.
• The SA will have good, solid working knowledge of the facility and program policies and procedures, operation of the facility, mechanical operation of the facility including: fire alarm, electric, gas, and water shut-off, etc.), how to control and track inventory, inventory and use of the maintenance room, pipeline responsibilities, safety, Material Safety Data Sheet (MSDS) guidelines, employee handbook, and gift-in-kind (GIK) receiving and distribution.
• Schedules time off with the Community Life Supervisor or Senior Director of Shelter Services so there is always a staff member on duty during all shifts.
• The SA will show their presence around the facility throughout their shift.
• Other tasks as assigned by the Community Life Supervisor and Director of Community Life.

Working Conditions:

• Occasional lifting up to 35 lbs., to include bending and climbing stairs.
• Work with individuals who are experiencing homelessness, addiction, mental illness, and a myriad of other issues related to the homeless populations.
• May experience possible exposure to communicable diseases.

Minimal Qualifications:

• High school diploma or equivalent (GED).
• One year of relevant experience.
• CPR and First Aid certification (DRM will provide free and onsite training for this!). 
• Effective communication skills both written and verbal (oral). Must have the ability to resolve conflict professionally and respectfully while maintaining composure under pressure.
• Must have a strong Christian ethic with the ability to work with people of diverse cultural, educational, and religious backgrounds.
• Basic knowledge of Windows software applications.
• Must be able to work the schedule/shift you are assigned.
• Must have an Active Driver’s License as a limited amount of work-related travel may be required. 
• Must be a Christian holding to the beliefs set forth in the Statement of Faith and expressed by a personal testimony and Christian conduct.

PLEASE NOTE: A limited amount of work-related travel may be required occasionally.

Benefits and Perks:

• Comprehensive health plans include medical, dental and vision benefits.
• Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day.
• Tuition reimbursement and child adoption benefits.
• Employer paid term life insurance, long-term disability, AD&D.
• Health savings account with generous employer contribution.
• Flexible spending accounts.
• Paid parental and bereavement leave.
• 401(k) with up to 5% company match.
• Please access our highlights of the benefits package we offer here: Denver Rescue Mission Benefits Guide  

Denver Rescue Mission is both an equal opportunity employer and a distinctly faith-based Christian organization. Denver Rescue Mission complies with applicable federal, state, and local employment laws, and strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex, sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology, or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment including recruitment, employment, training, and promotion opportunities. Based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, Denver Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith and align with our Christian mission.