Bilingual (Spanish) Shift Lead bei Tualatin Hills Park & Recreation District, OR

About the Department

Tualatin Hills Park and Recreation District (THPRD) is looking for dependable, self-directed staff who are committed to delivering the best customer service possible at Conestoga Recreation & Aquatic Center. The shift lead position provides the first point of customer contact with a focus on creating a safe, welcoming and inclusive environment for our patrons, staff, and partners.

The Shift Lead is responsible for customer service, general clerical work, building, and patron security, and the overall supervision of the Center during the evening and weekend hours, often working in the facility unaccompanied by full time staff.  Successful candidates will have knowledge and experience in office management principles, resolving work problems, and a basic understanding of applicable software and computer operations. THPRD uses Office 365 platforms including Word, Excel, and Teams, as well as patron registration software.

Current position needs:

• Thursday: 5:15 AM–10:30 AM
• Friday: 2:00 PM–9:45 PM
• Saturday: 7:45 AM–3:00 PM
• Monday: 4:15 PM–9:45 PM

Schedules are subject to change based on the needs of the center.

Job Classification Status:
THPRD is hiring for multiple positions, hours may vary and are based on program need. Part-time benefits (PTB) eligible employees work an average of 20 hours per week but, less than 30 hours, on a year-round basis and are eligible to enroll in a benefits package. To learn more about the part-time classifications THPRD offers, see Part-Time Classifications. 

** Employees receive free drop-in access to all THPRD recreation facilities for their household. Be sure to check out the "Benefits" tab to see what the district offers you! **

Position Duties

Job duties may include (but are not limited to):

• Independently open, close and lead the front desk staff
• Greet the public, creating a positive experience for customers through professional and courteous behavior, providing information and assistance regarding schedules, program descriptions and other general district information over the phone and in person
• Answer telephone and direct calls to appropriate personnel and take accurate messages
• Assist the public with program enrollment by; signing participants up for programs, record retention, receipting money, and performing related registration procedures
• Assist with the daily cleaning and sanitization of work and public spaces, equipment and program supplies to maintain the health and safety of all participants and staff

Click here to learn more about this position and view the full job description. The district also provides a bilingual pay incentive to staff who regularly use their bilingual or multilingual skills!  

Minimum Qualifications

Any combination of experience and training that would provide the required knowledge and ability to perform the duties as outlined is qualifying. A typical way to obtain the knowledge and abilities would be as follows:

• One-year general clerical experience, including public contact, and exposure to recreational programming

• Equivalent to the completion of the twelfth grade.

• Current CPR and First Aid Certifications                   
• Must be 18 years or older.

To review the full job description, please click here. 

THPRD is committed to the full inclusion of all qualified individuals. As part of this commitment, THPRD will ensure that people experiencing disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]. 

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