Upscale Restaurant and Lounge Floor Manager bei MIKA Coral Gables

Location: MIKA, Coral Gables, FL
Concept: Upscale Italian fine dining by Michelin-starred Chef Michael White

About MIKA

MIKA, led by world-renowned Chef Michael White, brings the essence of refined Italian dining to Coral Gables. With a focus on exceptional cuisine, world-class hospitality, and an elevated dining experience, MIKA sets the standard for excellence in the fine dining scene.

Position: Floor Manager

The Floor Manager plays a vital role in leading the Front of House (FOH) team, ensuring seamless daily operations, and delivering an unparalleled guest experience. This individual is a hands-on leader, dedicated to upholding service standards, fostering team engagement, and ensuring every detail of the dining room is executed to perfection.

Key Responsibilities

• Lead and supervise FOH staff during service to maintain MIKA’s standards of excellence.

• Ensure smooth daily operations, including staff punctuality, table assignments, and shift organization.

• Conduct pre-shift lineups to communicate menu updates, service notes, and guest expectations.

• Actively engage with guests to ensure satisfaction, resolve issues promptly, and build relationships with regular clientele.

• Collaborate with the AGM, GM, and culinary team to align on service flow and guest experience.

• Oversee opening and closing procedures for the dining room.

• Monitor cleanliness, organization, and readiness of FOH areas at all times.

• Support training and development of team members, reinforcing service standards and operational procedures.

• Assist in scheduling, payroll management, and labor cost control.

• Maintain compliance with health, safety, and sanitation standards.

• Lead by example with a floor presence that is attentive, polished, and guest-focused.

Qualifications

• Minimum 2–3 years of supervisory or management experience in fine dining or upscale hospitality.

• Strong leadership and team management skills, with the ability to motivate and coach staff.

• Excellent interpersonal and communication skills.

• Guest-first mindset with a refined sense of hospitality.

• Knowledge of Italian cuisine and wine is a strong plus.

• Organized, detail-oriented, and able to thrive under pressure.

• Flexible schedule, including nights, weekends, and holidays.

What We Offer

• Competitive salary and performance-based incentives.

• Opportunity to work with Chef Michael White and a world-class hospitality team.

• Professional growth and career development in a premier dining concept.

• Team-oriented, dynamic work environment.