Program Manager - Meetings and Events - Remote bei Direct Travel

The Experienced Meeting Planner or Program Manager (PM) is responsible for managing and leading the client, program planning, program execution, building client relationships, managing client financials, and Creative Group cash flow, engaging suppliers with client priorities, and bringing creative solutions to our clients.  

Expedition Expectations    

Client:  

• Functions as the main client contact and works diligently to develop a strong relationship; and manages clients  
• Offers client dynamic experiences using the i|xperience™ methodology; leads client by providing workable and creative solutions  
• Consults with client to determine goals, needs, objectives, and expectations of the program  
• Remains current and knowledgeable about the industry to provide the client with creative and compelling concepts  
• Understands client/group idiosyncrasies and adapts Creative Group services, accordingly; in the case a client’s request does not fit in the company’s service offerings, consults with the Design & Innovations and/or the Account Executive  
• Schedules and facilitates client planning and debrief meetings to evaluate program results  
• Is accountable for successful program outcome  

 Program Operations: