Patient Visit Specialist bei UNDERBITE MANAGEMENT CORP

Description

Front Desk Receptionist at Bethesda Dental Associates!

Bethesda Dental Associates, a high-energy, patient-focused practice, is seeking a motivated and welcoming Dental Front Desk Receptionist to join our dynamic team. If you thrive in a fast-paced environment, love building patient relationships, and enjoy providing exceptional service, this is an excellent opportunity to grow in a modern, technology-driven dental office.

Our office is part of the Underbite Dental Management Group, a unique, people-first dental support organization that owns, operates, and provides services to practices across the region. As a PPO /Fee-for-service office, we prioritize patient-centered care, advanced technology, and specialized expertise to ensure an exceptional patient experience.

Position Details:

• Schedule: Full-time (Monday–Friday, 8:30 AM-5:30 PM. No weekends.
• Hourly Rate: $22–$25 per hour, based on experience
• Work Location: In-person – Clinton, MD

Why Join Bethesda Dental Associates?

• Competitive pay, recognizing your expertise and contribution to patient care.
• Work-life balance with a Monday–Friday schedule and no weekends.
• Supportive team culture, working alongside highly trained and motivated professionals.
• Performance-based bonuses to celebrate and share in team success.
• Comprehensive health benefits, including medical, dental, and vision insurance.
• Life insurance coverage for added security.
• Paid certifications, including CPR and OSHA, to keep you up-to-date.
• Generous PTO & sick days, with 10 days of PTO after one year and 5 sick days annually.
• Paid holidays, with 10 paid holidays after just 90 days.
• Referral incentives and acquisition rewards for bringing great talent to our team.
• 401(k) retirement plan with company matching for long-term financial security.

Requirements

What We’re Looking For:

Our ideal candidate is a customer service-driven professional with strong communication skills and a positive, can-do attitude. You will play a key role in ensuring seamless patient visits, scheduling efficiency, and a welcoming office environment.

• Experience: 2-3 years as a front desk receptionist in a dental office.
• Communication & Relationship Building: Ability to make an excellent first impression, engage warmly with patients, and provide top-tier customer service.
• Technology Skills: Open Dental or Dentrix (preferred), Google Suite (Docs, Sheets, Forms), and scheduling systems.
• Insurance Knowledge: Understanding of PPO, in-network, and out-of-network billing processes.
• Time Management & Organization: Ability to juggle multiple tasks, maintain scheduling efficiency, and support office productivity.
• Team-Oriented Mindset: Willingness to collaborate with staff and contribute to a positive office culture.
• Problem-Solving Skills: Ability to manage patient concerns with professionalism and empathy.

Your Responsibilities:

• Create a welcoming patient experience: Greet patients warmly, assist with check-in and check-out, and ensure a smooth visit from start to finish.
• Manage appointment scheduling: Coordinate with providers to optimize scheduling efficiency and ensure high productivity.
• Handle insurance verification & billing: Assist patients with understanding their insurance benefits and financial options.
• Facilitate patient communication: Utilize phone, email, and digital communication tools to keep patients informed.
• Contribute to office operations: Maintain organization, support administrative needs, and assist in practice growth initiatives.
• Enhance patient retention: Follow up on unaccepted treatment plans, recalls, and financial agreements to ensure patient continuity.

Why Bethesda Dental Associates?

Bethesda Dental Associates is an Equal Opportunity Employer. First approach, ensuring top-tier dental care while fostering a supportive and inclusive work environment. We are committed to long-term patient relationships, structured operations, and a strong team dynamic.

Apply Today!

Join a practice that values teamwork, patient care, and professional excellence. If you’re ready to take your dental career to the next level, we’d love to hear from you!

Bethesda Dental Associates is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive