Workday Analyst bei Good Shepherd Health Care

Employer paid benefits : Medical, Dental, and Vision (dependents included)

Compensation scale -   Min:  $ 98,838.00  Max: $ 132,308.92

Definition of Position:

The Workday Analyst plays a critical role in the support, optimization, and configuration of the Workday platform across HCM, Finance, Payroll, and related modules. This position collaborates closely with HR, Finance, and operational stakeholders to enhance business processes, streamline workflows, and drive system improvements aligned with organizational priorities.

Essential Job Functions:

• Serve as a subject matter expert for assigned Workday modules (e.g., HCM, Payroll, Absence, Time Tracking, Finance, Recruiting).
• Troubleshoot and resolve Tier 2/3 issues and support tickets, escalating as necessary.
• Configure, test, document, and deploy enhancements and updates within Workday.
• Manage and maintain business process workflows, calculated fields, security roles, reports, and dashboards.
• Participate in system upgrade testing, feature enablement assessments, and change management efforts.
• Collaborate with HR, Finance, Procurement, and IT teams to gather requirements and deliver system solutions.
• Provide user support and training to increase self-sufficiency and adoption.
• Maintain clear documentation of system configurations, changes, and user-facing guides.
• Support projects such as module rollouts, tenant refreshes, and vendor integrations.
• Configure and support Workday Procurement and Inventory modules, including supplier management, requisitions, purchase orders, receipts, and inventory tracking.
• Collaborate with finance and procurement teams to streamline purchasing workflows.
• Ensure accurate setup and maintenance of catalogs, item masters, procurement contracts, and supplier records to support operational efficiency and compliance.
• Uphold the hospital’s mission, vision, values, policies, and procedures.
• The employee supports the hospital mission, vision, values, policies, and procedures.
• Participates in required education for DNV programs as applicable to position (reference program education curriculum).
• Performs other related duties as assigned.

Education:

Required: High school diploma.

Preferred: Bachelor’s degree in information systems, Business Administration, Human Resources, or a related field. Master’s degree in related field preferred.     

Licenses/ certifications/ registrations:

Required: None required.

Preferred: Workday Pro certification or equivalent training in one or more modules.

Experience:

Required: Minimum of 2 years of experience working with Workday in an Analyst or Administrator role. Experience with Workday reporting, security configuration, and business process management.

Preferred: Experience in healthcare or complex enterprise setting. Familiarity with Workday integrations (EIBs, Core Connectors, Studio).

 Other:

• Strong analytical, troubleshooting, and communication skills.
• Proven ability to work independently and collaboratively in a fast-paced environment.
• Experience using a ticketing system such as Freshservice.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer. Occasional walking, standing, bending, or lifting light office items (up to 25 pounds). Visual acuity to view computer screens and read detailed financial documents. Ability to communicate effectively in person, by phone, and electronically. May be required to move throughout the healthcare facility, including administrative and clinical areas.

Working Conditions:

This position operates in a professional office setting within a healthcare facility. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The office environment is climate-controlled, well-lit, and ergonomically designed for extended computer work. While this role is primarily office-based and does not involve direct patient care, the employee may occasionally be present in clinical areas or interact with staff working in clinical environments. As such, there is a potential for exposure to infectious diseases. The organization provides appropriate training and personal protective equipment (PPE) as needed to ensure safety.