SSYI Program Manager (Full-Time) bei YMCA of Central Massachusetts

Description

Are you passionate about Youth Development? Do you have experience working with young adults aged 17-24? If so, please apply to become part of our team, here at the Y!

As the SSYI Program Manager you will be responsible for the strategic direction, daily operations, staff supervision, compliance, and partnership development required to deliver effective, trauma-informed, and culturally responsive services. 

Essential Functions:

• Oversee the day-to-day management of the SSYI program, ensuring alignment with state-funded grant goals, contract requirements, and local priorities.
• Supervise outreach workers, case managers, and clinical service partners.
• Lead client engagement strategies that emphasize relationship building, crisis intervention, and support toward positive behavior change.
• Recruit, train, and manage SSYI program staff.
• Facilitate regular team meetings, supervision, and professional development opportunities.
• Promote staff wellness and safety, particularly in high-stress or high-risk environments.
• Maintain strong relationships with local law enforcement, mental health providers, hospitals, reentry programs, workforce agencies, and community-based organizations.
• Represent the SSYI program in coalitions, advisory groups, and public meetings.
• Ensure accurate data collection and timely reporting in compliance with state SSYI guidelines.
• Monitor program outcomes and use data to inform program improvements.
• Collaborate with evaluation partners to assess program effectiveness.
• Assist in managing the SSYI program budget in partnership with the finance team.
• Ensure all activities comply with state contract requirements and organizational policies.
• Dress in a appropriate professional manner that reflect the YMCA dress code policy

Qualifications:

• Bachelor's degree in Social Work, Public Health, Criminal Justice, Human Services, or related field (Master’s preferred).
• Minimum of 5 years’ experience working with high-risk youth or young adults; at least 2 years in a supervisory or program management role.
• Demonstrated knowledge of trauma-informed care, street outreach models, and youth violence prevention strategies.
• Familiarity with the SSYI framework or similar intervention programs is strongly preferred.
• Excellent interpersonal, communication, and organizational skills.
• Ability to work flexible hours, including evenings and occasional weekends.
• Must pass CORI/SORI background check and possess a valid driver’s license.
• CPR and First Aid certifications may be required.

Job Type: Full-Time (Non-Exempt)

Schedule: Monday-Friday 10:00am-6:00pm

Pay: $32.00/hr. Full benefit package to include, generous PTO, access to facilities, Medical, Dental, Disability, Life, Vision, & Pet Insurance, and ability to participate 403B Retirement Savings Plan. Also, once fully vested, the YMCA will pay into a retirement account for you!

 If this sounds like something you are qualified to do and want to apply, please submit your online application with your resume and cover letter today! 

About Us:

The Y: We’re for youth development, healthy living, and social responsibility.

OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to strengthen our community, beginning with you. We are a safe place for children, teens and vulnerable populations, and all staff, regardless of their role within the organization, are required to ensure the trust that families place in us is earned each and every day. Child protection is every employee’s job.