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Hospitality Associate (Evergreen) bei CN Hospital (Main Campus)

CN Hospital (Main Campus) · Washington, Vereinigte Staaten Von Amerika · Onsite

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The Hospitality Associate will be responsible for Patient Meal (MyDining) service. Secure patient meal selections and special requests and needs via
telephone or face to face interactions.


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(Required)%3Cbr%3E%3Cbr%3E%3Cb style=%22font-weight: bold;%22%3ERequired Skills/Knowledge%3C/b%3E%3Cbr%3EAbility to translate written instructions into accurate patient meals.%3Cbr%3EKnowledge of general nutrition and ability to interpret special dietary needs into food items per reference manual.%3Cbr%3EAbility to accurately measure portions of special products.%3Cbr%3EAbility to perform basic information Technology data entry and print functions.%3Cbr%3E%3Cbr%3E%3Cb style=%22font-weight: bold;%22%3EFunctional Accountabilities%3C/b%3E%3Cbr%3E%3Cb style=%22font-weight: bold;%22%3EMaintain Professionalism%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3ECommunicate pertinent information to Supervisor/Manager or Director.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EUtilize appropriate communication to patient, nursing, staff or visitor per department training.%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3ENutrition Service%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EReceive and utilize accurate and current orders for patient meal service or formulas and utilize CNMC and MyDining information systems.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EWhen answering or calling out on phone, take patient menu selection, confirm patient needs/requests, and discuss patient%26rsquo;s needs and tray delivery time with nursing or departmental associates.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EOffer alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EReview patient listing with accurate diet information and special instructions from Nutrition Technician and ask appropriate clarification of patient orders; communicate and respond to Nutrition Coordinator or supervisor by phone needs of the patient, meal cart or unit%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EResponsive to patient%26rsquo;s needs at all times; resolve patient concerns or complaints immediately and/or report needed assistance to supervisor as appropriate.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EPrepare, assemble and deliver unit floor stock and patient nourishments.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EMaintain accurate information on each patient; assist dietitian to monitor of patients who are NPO, on liquid diets or have a calorie count ordered.%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3ESafety and Sanitation%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EComply with maintenance of safety and sanitation standards of the department, institution and regulatory agency.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3ERemove expired items from nourishment room refrigerator and document per policy.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EFollow NPSG in relation to Patient identification and hand washing.%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3ESafety%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3ESpeak up when team members appear to exhibit unsafe behavior or performance%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EContinuously validate and verify information needed for decision making or documentation%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EStop in the face of uncertainty and takes time to resolve the situation%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EDemonstrate accurate, clear and timely verbal and written communication%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EActively promote safety for patients, families, visitors and co-workers%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance%3C/li%3E%0A%3C/ul%3E%0A%3Cbr%3E%3Cb style=%22font-weight: bold;%22%3EOrganizational Accountabilities%3C/b%3E%3Cbr%3E%3Cb style=%22font-weight: bold;%22%3EPerformance Improvement%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3ECollect data for Performance Improvement processes, as requested.%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3EOrganizational Commitment/Identification%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EPartner in the mission and upholds the core principles of the organization%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3ECommitted to diversity and recognizes value of cultural ethnic differences%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EDemonstrate personal and professional integrity%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EMaintain confidentiality at all times%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3ECustomer Service%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EAnticipate and responds to customer needs; follows up until needs are met%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3ETeamwork/Communication%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EDemonstrate collaborative and respectful behavior%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EPartner with all team members to achieve goals%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EReceptive to others%26rsquo; ideas and opinions%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3EPerformance Improvement/Problem-solving%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EContribute to a positive work environment%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EDemonstrate flexibility and willingness to change%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EIdentify opportunities to improve clinical and administrative processes%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EMake appropriate decisions, using sound judgment%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3ECost Management/Financial Responsibility%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EUse resources efficiently%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3ESearch for less costly ways of doing things%3C/li%3E%0A%3C/ul%3E%0A%3C/div%3E%0A%3C/div%3E%0A%3Cspan data-bind=%22text: %24component.incrementIndex()%22 aria-hidden=%22true%22%3E%3C/span%3E%3C/div%3E%0A%3C/div%3E%0A%3C/div%3E%0A%3Cspan data-bind=%22attr: {id: blockID + %27footer%27},click : %24component.renderingComplete()%22 aria-hidden=%22true%22 id=%2211172footer%22%3E%3C/span%3E%3C/div%3E%0A%3Cdiv class=%22page__body%22 data-bind=%22component: %24data,attr: {id: params.blockID + %27-wrapper-container%27,data_typeid:params.metadata.type},css: { %27page__body--edit%27 : %24component.sectionMode() === %27edit%27}%22 id=%2211173-wrapper-container%22 data_typeid=%221013%22 style=%22color: rgb(0, 0, 0); font-family: %27Open Sans%27, %27Segoe UI%27, Frutiger, %27Frutiger Linotype%27, %27Dejavu Sans%27, %27Helvetica Neue%27, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;%22%3E%0A%3Cdiv data-bind=%22attr: {id: blockID + %27container%27, %27page-block-id%27: metadata.title,data_blockKey : blockID, class: isScreeningPartner ? %27block__header%27 : %27are-block block__container%27}%22 id=%2211173container%22 page-block-id=%22Internal Description%22 data_blockkey=%2211173%22 class=%22are-block block__container%22 style=%22display: block;%22%3E%0A%3Ch2 style=%22color: rgb(37, 37, 37); font-family: inherit; font-style: normal; margin: 0px 0px 5px; padding: 0px; font-size: 1rem; font-weight: 600;%22%3EInternal Description%3C/h2%3E%0A%3Chr data-bind=%22css: {%27line--edit%27: %24component.fileMode() === %27edit%27 %26amp;%26amp; %24component.sectionMode() === %27edit%27}%22 style=%22box-sizing: content-box; height: 0px; overflow: visible; border-style: solid; border-color: rgb(204, 204, 204); border-image: initial; border-width: 2px 0px 0px; margin: 2px 0px 0px;%22%3E%0A%3Cdiv class=%22block__content block__content--three-cols block__content--no-indent%22 data-bind=%22css: %24component.cssBlockColumns%22 style=%22display: flex; flex-wrap: wrap; padding: 0px 0px 10px 20px; margin: 0px 0px 10px; font-size: 0.93rem; box-sizing: border-box;%22%3E%0A%3Cdiv class=%22block__field--line-break%22 style=%22flex-basis: 100%; height: 0px;%22%3E%3C/div%3E%0A%3Cdiv data-bind=%22css: %24component.getBlockCellCss(%24data, 0)%22 class=%22block__cell block__field--wide-rich-text%22 style=%22flex: 0 1 100%; width: 970px; padding: 0px 25px 0px 0px; margin: 10px 0px 0px; box-sizing: border-box;%22%3E%0A%3Cdiv data-bind=%22attr: {id: %24data.name + %27-container%27,%0A class:(%0A %24data.displayType === %27InputTextArea%27) ? %27block__field--full-width%27 : %0A (%24data.displayType === %27InputRichText%27 || %24data.name === %27descriptionExt%27 || %24data.name === %27qualificationExt%27 ||%0A %24data.name === %27descriptionInt%27 || %24data.name === %27qualificationInt%27) ? %27block__field--wide-rich-text%27 :%0A %27block__field--edit%27}%22 id=%22descriptionInt-container%22 class=%22block__field--wide-rich-text%22 style=%22flex-basis: 100%;%22%3E%0A%3Cdiv class=%22oj-label-group%22 style=%22display: inline-block; vertical-align: bottom;%22%3E%3Clabel data-oj-internal=%22%22 id=%22ui-id-3276|label%22 class=%22oj-component-initnode%22 for=%22descriptionInt-value%22%3E%3Cspan data-bind=%22html: %24component.getLabel(%24data)%22 style=%22font-family: %27helvetica neue%27, arial, verdana, sans-serif; font-size: 0.929rem; font-weight: bold; color: rgb(0, 0, 0); font-style: normal; text-decoration: none;%22%3EDescription - Internal%3C/span%3E%3C/label%3E%3C/div%3E%0A%3Coj-label data-bind=%22attr: {for: %24data.name + %27-value%27, style : %24data.labelStyle }%22 class=%22block__field-label oj-label oj-component oj-complete%22 for=%22descriptionInt-value%22 id=%22ui-id-3276%22 style=%22display: block; color: rgb(132, 132, 132); font-size: 0.929rem; font-weight: normal; margin-bottom: 0.25em; overflow-wrap: break-word; word-break: break-word;%22%3E%3C/oj-label%3E%0A%3Cdiv class=%22oj-form-control block__field-rtfValue %22 data-bind=%22attr: {id: %24data.name + %27-value%27, formFieldId: %24data.name},%0A html: %24component.getFieldValue(%24data)%22 id=%22descriptionInt-value%22 formfieldid=%22descriptionInt%22 style=%22padding-bottom: 5px; margin-bottom: 5px; vertical-align: middle;%22%3EThe Hospitality Associate will be responsible for Patient Meal (MyDining) service. Secure patient meal selections and special requests and needs via%3Cbr%3Etelephone or face to face interactions.%3C/div%3E%0A%3C/div%3E%0A%3Cspan data-bind=%22text: %24component.incrementIndex()%22 aria-hidden=%22true%22%3E%3C/span%3E%3C/div%3E%0A%3Cdiv class=%22block__field--line-break%22 style=%22flex-basis: 100%; height: 0px;%22%3E%3C/div%3E%0A%3Cdiv data-bind=%22css: %24component.getBlockCellCss(%24data, 0)%22 class=%22block__cell block__field--wide-rich-text%22 style=%22flex: 0 1 100%; width: 970px; padding: 0px 25px 0px 0px; margin: 10px 0px 0px; box-sizing: border-box;%22%3E%0A%3Cdiv data-bind=%22attr: {id: %24data.name + %27-container%27,%0A class:(%0A %24data.displayType === %27InputTextArea%27) ? %27block__field--full-width%27 : %0A (%24data.displayType === %27InputRichText%27 || %24data.name === %27descriptionExt%27 || %24data.name === %27qualificationExt%27 ||%0A %24data.name === %27descriptionInt%27 || %24data.name === %27qualificationInt%27) ? %27block__field--wide-rich-text%27 :%0A %27block__field--edit%27}%22 id=%22qualificationInt-container%22 class=%22block__field--wide-rich-text%22 style=%22flex-basis: 100%;%22%3E%0A%3Cdiv class=%22oj-label-group%22 style=%22display: inline-block; vertical-align: bottom;%22%3E%3Clabel data-oj-internal=%22%22 id=%22ui-id-3277|label%22 class=%22oj-component-initnode%22 for=%22qualificationInt-value%22%3E%3Cspan data-bind=%22html: %24component.getLabel(%24data)%22 style=%22font-family: %27helvetica neue%27, arial, verdana, sans-serif; font-size: 0.929rem; font-weight: bold; color: rgb(0, 0, 0); font-style: normal; text-decoration: none;%22%3EQualifications - Internal%3C/span%3E%3C/label%3E%3C/div%3E%0A%3Coj-label data-bind=%22attr: {for: %24data.name + %27-value%27, style : %24data.labelStyle }%22 class=%22block__field-label oj-label oj-component oj-complete%22 for=%22qualificationInt-value%22 id=%22ui-id-3277%22 style=%22display: block; color: rgb(132, 132, 132); font-size: 0.929rem; font-weight: normal; margin-bottom: 0.25em; overflow-wrap: break-word; word-break: break-word;%22%3E%3C/oj-label%3E%0A%3Cdiv class=%22oj-form-control block__field-rtfValue %22 data-bind=%22attr: {id: %24data.name + %27-value%27, formFieldId: %24data.name},%0A html: %24component.getFieldValue(%24data)%22 id=%22qualificationInt-value%22 formfieldid=%22qualificationInt%22 style=%22padding-bottom: 5px; margin-bottom: 5px; vertical-align: middle;%22%3E%3Cb style=%22font-weight: bold;%22%3EMinimum Education%3C/b%3E%3Cbr%3EHigh School Diploma or GED (Required)%3Cbr%3E%3Cbr%3E%3Cb style=%22font-weight: bold;%22%3EMinimum Work Experience%3C/b%3E%3Cbr%3E1 year Related healthcare foodservice experience or relatable serving/ customer service experience. (Required)%3Cbr%3E%3Cbr%3E%3Cb style=%22font-weight: bold;%22%3ERequired Skills/Knowledge%3C/b%3E%3Cbr%3EAbility to translate written instructions into accurate patient meals.%3Cbr%3EKnowledge of general nutrition and ability to interpret special dietary needs into food items per reference manual.%3Cbr%3EAbility to accurately measure portions of special products.%3Cbr%3EAbility to perform basic information Technology data entry and print functions.%3Cbr%3E%3Cbr%3E%3Cb style=%22font-weight: bold;%22%3EFunctional Accountabilities%3C/b%3E%3Cbr%3E%3Cb style=%22font-weight: bold;%22%3EMaintain Professionalism%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3ECommunicate pertinent information to Supervisor/Manager or Director.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EUtilize appropriate communication to patient, nursing, staff or visitor per department training.%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3ENutrition Service%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EReceive and utilize accurate and current orders for patient meal service or formulas and utilize CNMC and MyDining information systems.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EWhen answering or calling out on phone, take patient menu selection, confirm patient needs/requests, and discuss patient%26rsquo;s needs and tray delivery time with nursing or departmental associates.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EOffer alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EReview patient listing with accurate diet information and special instructions from Nutrition Technician and ask appropriate clarification of patient orders; communicate and respond to Nutrition Coordinator or supervisor by phone needs of the patient, meal cart or unit%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EResponsive to patient%26rsquo;s needs at all times; resolve patient concerns or complaints immediately and/or report needed assistance to supervisor as appropriate.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EPrepare, assemble and deliver unit floor stock and patient nourishments.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EMaintain accurate information on each patient; assist dietitian to monitor of patients who are NPO, on liquid diets or have a calorie count ordered.%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3ESafety and Sanitation%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EComply with maintenance of safety and sanitation standards of the department, institution and regulatory agency.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3ERemove expired items from nourishment room refrigerator and document per policy.%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EFollow NPSG in relation to Patient identification and hand washing.%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3ESafety%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3ESpeak up when team members appear to exhibit unsafe behavior or performance%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EContinuously validate and verify information needed for decision making or documentation%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EStop in the face of uncertainty and takes time to resolve the situation%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EDemonstrate accurate, clear and timely verbal and written communication%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EActively promote safety for patients, families, visitors and co-workers%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance%3C/li%3E%0A%3C/ul%3E%0A%3Cbr%3E%3Cb style=%22font-weight: bold;%22%3EOrganizational Accountabilities%3C/b%3E%3Cbr%3E%3Cb style=%22font-weight: bold;%22%3EPerformance Improvement%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3ECollect data for Performance Improvement processes, as requested.%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3EOrganizational Commitment/Identification%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EPartner in the mission and upholds the core principles of the organization%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3ECommitted to diversity and recognizes value of cultural ethnic differences%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EDemonstrate personal and professional integrity%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EMaintain confidentiality at all times%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3ECustomer Service%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EAnticipate and responds to customer needs; follows up until needs are met%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3ETeamwork/Communication%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EDemonstrate collaborative and respectful behavior%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EPartner with all team members to achieve goals%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EReceptive to others%26rsquo; ideas and opinions%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3EPerformance Improvement/Problem-solving%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EContribute to a positive work environment%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EDemonstrate flexibility and willingness to change%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EIdentify opportunities to improve clinical and administrative processes%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EMake appropriate decisions, using sound judgment%3C/li%3E%0A%3C/ul%3E%0A%3Cb style=%22font-weight: bold;%22%3ECost Management/Financial Responsibility%3C/b%3E%3Cbr%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3EUse resources efficiently%3C/li%3E%0A%3C/ul%3E%0A%3Cul style=%22margin: 12px 0px; padding: 0px 0px 0px 20px;%22%3E%0A%3Cli style=%22line-height: 1.25;%22%3ESearch for less costly ways of doing things%3C/li%3E%0A%3C/ul%3E%0A%3C/div%3E%0A%3C/div%3E%0A%3C/div%3E%0A%3C/div%3E%0A%3C/div%3E%0A%3C/div%3E
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