Deposit Operations Specialist - Hybrid bei First Business Bank

Join us today as a Deposit Operations Specialist - Hybrid! 

First Business Bank is a Top Workplaces USA company, learn more here. 

At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority — they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other’s differences, and a focus on improving our communities, we are confident you’ll find the experience is your advantage. We’re delighted you’re considering joining us!

OVERVIEW:

The role requires 1 day per week in our Madison, WI headquarters OR the Leawood, KC office.

Essential responsibilities of the Deposit Operations Specialist:

• Set up and maintain lockbox, sweeps, and accounts.
• Balance accounts and verify system updates.
• Handle check adjustments, exceptions, fraud, and wire transfers.
• Manage documentation and support electronic banking clients.
• Respond to maintenance and quality control requests.

• Assist clients with online banking and wire transfers.
• Communicate with internal teams and vendors.

• Support new product rollouts and train team members.
• Maintain and update procedures.

• Prioritize deadline driven tasks and support team needs.
• Communicate team needs during high-risk processes.
• Adapt to changing volumes and staffing.

• Stay current on products, services, and compliance.
• Build expertise in deposit operations.

Position Requirements:

• 1+ years of banking experience required
• General knowledge of Federal and State banking laws and regulations governing checking and savings account practices
• Highly detail oriented
• Demonstrated success with written communication, and ability to assess and analyze information, formulate conclusions and recommendations