FTC - Credit Specialist (GB, GB) bei Lavazza - The Italian Espresso since 1895 | Official Website

MISSION

The role is responsible for performing and supporting credit management activities within the organization in compliance with defined Group's credit policy. This involves performing customer classification and scoring processes, contributing in establishing means of payment and customer payment terms according to case scenarios, and performing customer credit limit assessment and update. Further, the role entails keeping track of customer credit exposure, executing payment requests and debt collection activities, and contributing in managing past due receivables and write-offs. Finally, the role requires gathering and processes data for KPIs and metrics to measure credit management performance, and generating reports for management.

MAIN RESPONSIBILITIES

1. Executes credit management activities in alignment with established Group’s credit policy and ensures adherence to relevant laws, regulations, and standards;
2. Performs customer classification and scoring processes, applying appropriate customer classifications and providing updates, and assigning scores to customers to represent their creditworthiness based on the Group’s scoring model and guidelines;
3. Contributes in establishing means of payment and payment terms for customers according to case scenarios, considering deferment limits applicable to customers based on customer classification and scoring;
4. Performs the assessment and update of customer credit limit within the framework established by management, including customer credit limit eligibility and setting criteria, and approval from relevant stakeholders.5. Keeps track of credit exposure for signs of default, reporting potential risks to management;
6. Executes activities related to payment requests and debt collection based on credit ageing and amount;
7. Contributes in managing overdue credit and credit write-offs, processing routine write-offs and preparing documentation for escalated cases. 8. Gathers and processes data for KPIs and metrics to measure credit management effectiveness, generating reports for management with relevant insights and information for supporting overall evaluation and decision making (e.g., Group Net credit, credits ageing, average receivables collecting days, etc.).

GENERAL SKILLS

TECHNICAL COMPETENCIES

BUDGET / PEOPLE RESONSIBILITIES