We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team.
To work as part of a team and provide all customers with an exceptional shopping experience in our Boutiques as well as supporting the management team with opening and closing the boutique, when required.
Always provide the highest level of service to ensure all customers have an exceptional shopping experience.
Promote and maintain good housekeeping and visual merchandising standards throughout the boutique and participate in window campaign changes as required.
Performing key holder duties such as opening and closing the boutique, cash handling and ensuring H&S compliance
Completing any other tasks required by Boutique Management to support the needs of the business.
Offer & provide demonstrations to all customers
Assist in unpacking and checking off of new stock deliveries as well as participating in stock takes when required
Commercial Flair
Consistently meet/exceed your personal Key Performance Indicators (KPI’s).
Understanding of different customer types
Future Focus
Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
Ensure all online training is completed to ensure your development is a priority whilst with L’OCCITANE
Driving Results
Support in-Boutique and external customer events
Always adhere to Company policies and procedures.
Always provide the highest level of service to ensure all customers have an exceptional shopping experience by following the L’Occi Way and honouring the brand commitments
The Perfect Candidate:
A love of retail, it’s essential that you want to be in a customer facing environment as we are an experiential brand
Excellent customer service skills
Confident and effective communication and listening skills
To demonstrate pro-active selling ability
Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives
Able to work effectively in a team
Reliable, honest, and flexible
Positive and friendly attitude as well as consistent ability to operate at your best
What We Offer You!*
Discretionary Company Bonus scheme
Contribution Pension Scheme
Holiday Allowance – above statutory
Flexible Bank Holidays
Enhanced Maternity (20 weeks full pay ) and Paternity leave (12 weeks full pay) after 1 year
Hybrid working for Office based staff– 3 days in the office
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