Homeoffice Client Delivery Executive bei Simple Technology Solutions

Simple Technology Solutions (STS) is looking for a Client Delivery Executive to add to our team.

STS Mission: We modernize federal agencies through AI-infused, cloud-centric solutions. As we scale toward $65-75M in enterprise value by 2029, we’re building on our existing performance, brand and reputation for continued, exceptional leadership of our delivery organization.

Why This Role Matters

• Be the Architect of STS Delivery Excellence: Codify and scale the PMO, metrics, methods—and own the project-accounting engine—that ensure every contract delivers maximum customer value, margin, and “time-to-value.”
• Shape Federal Missions: From DHS to DOI you’ll own execution on a portfolio of IDIQs, GWAC task orders, and full & open projects—translating FAR/CMMI/FedRAMP requirements & distinctive STS capabilities into competitive moats.
• Embed “AI-First” & Lean/Business-Agile DNA: Turn AI & digital prototypes into industrialized services and drive continuous process improvement—and seamless financial integration—across delivery teams.
• Coach & Grow People: Build tomorrow’s delivery leaders through rigorous talent development, succession planning, and high-EQ coaching.

What We’re Looking For

• Proven Delivery Trailblazer: 7+ years of federal program or project management leading distributed, high-complexity teams (≥ $5 M+ contracts).
• PMO & Accounting System Owner: Hands-on standing up PMO processes and full ownership of our Unanet project-based accounting system—BOE development, people plans, baseline budgets, and P&L tracking.
• Financial Owner: Track record owning P&L metrics—bookings, revenue, margin, utilization—and translating them into actionable initiatives.
• Agile & Lean Practitioner: Agile certification (CSCM, SAFe) or PMP preferred, coupled with deep Lean delivery expertise.
• Exceptional Customer Service Delivery: Ability to develop trusted relationships and measurable mission outcomes resulting in STS being a trusted “go-to” advisor and problem solver for our clients.
• Superior Communicator & Executive Presence: Equally at home briefing C-suite stakeholders and coaching front-line PMs.
• “AI-First” Mindset: Deep experience integrating AI tools into status reporting, forecasting, and risk management.
• GovCon Savvy: Intimate knowledge of federal acquisition lifecycles, task-order management, and performance-based contracting.
• Willing & Able to Get Hands-On: STS is dynamic as it expands and contracts across its life-cycle. There will be occasions when this person must push up their sleeves and “do.”

In This Role You Will
1. Build & Run Our Delivery Engine

• Stand up a corporate-wide PMO: standardized templates, pipeline governance, KPI dashboards (time-to-value, CSAT, on-time delivery).
• Define and enforce “Definition of Done”—audit-ready compliance with FAR, CMMI L3, FedRAMP, ISO.

2. Own Project Accounting as System Owner

• Basis of Estimate (BOE) Development: Design and maintain BOEs that seamlessly feed from capture into delivery—aligning bid models to execution budgets.
• People Plan & Budget Management: Ensure every project is loaded in Unanet with approved people plans, annual budgets, and cost baselines.
• P&L Tracking & Variance Analysis: Monitor actuals vs. baseline, partner with Finance to investigate and course-correct at the task-order level.

3. Own Financial Performance

• Drive portfolio bookings, revenue recognition, gross margin targets, and utilization goals.
• Collaborate with Finance on indirect rates, cost-structure optimization, and forward-pricing strategies.

4. Deliver Exceptional Client Outcomes

• Lead Program Managers and technical leads to execute consulting and implementation services.
• Serve as executive-level sponsor on key contracts—steering war rooms for high-velocity AI lab deployments and rapid MVP roll-outs.

5. Contribute to Capabilities Development 

• Identify repeatable, "high value" services and solutions being delivered on project(s). 
• Collaborate with CGO & CTO to package and “productize” high-value services and solutions. 

6. Contribute to Growth 

• Identify up-sell/cross-sell opportunities within existing and adjacent contracts/customers.
• Achieve annual organic growth revenue target, which will be a % of the corporate bookings target.
• Own development of Management, Staffing, and QASP solutions and proposal volumes.
• Identify key personnel for bids.
• Participate in orals.
• Develop Basis of Estimate (BOE) to inform green team reviews and Price to Win.

7. Scale Talent & Culture

• Partner with People Ops to recruit, onboard, and coach a high-performing Professional Services team.
• Establish career paths, competency frameworks, and one-on-one coaching rhythms for delivery excellence.

Required Qualifications

• U.S. Citizenship & Bachelor’s degree.
• 7+ years of progressive federal Program/Project Management.
• Hands-on experience as the de facto system owner of a project-based accounting tool (Unanet preferred).
• Demonstrable Lean/Agile PM methodologies expertise.
• Deep understanding of federal acquisition and performance-based contracting.
• Strong stakeholder management and executive presentation skills.
• Experience managing project-level P&L and budgets.
  

Preferred Credentials

• PMI-PMP, CSCM, or SAFe certification (similar)
• Prior GovCon PMO leadership
• FedRAMP/CMMI/ISO environment experience.