Hybrid Senior Public Safety Equipment Tech bei City of Frisco, TX

About the Department

Summary: Under the general supervision and direction of the Public Safety Technical Services Manager, or designee, the Senior Public Safety Technician is responsible for diagnosing and performing daily repairs and maintenance on City of Frisco Police and Fire technology systems including the P25 radio systems to ensure that equipment and services are provided efficiently and effectively.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

Position Duties

Essential Job Functions:

• Coordinates and performs preventive maintenance and daily repairs on P25 Digital multi-site, multi-department radio system throughout the City of Frisco to ensure peak operating performance of equipment including all public safety specialized technology equipment assigned to this team.  This includes access control server and equipment, 911 recording equipment, Milestone Video System server and cameras. 
• Programs voice and data radio communications equipment.
• Performs repairs and oversees vendor repairs of the outdoor warning system.
• Coordinates the maintenance and repair of all City department radios, mobile data computers and all other radio equipment with vendors. Performs preventive maintenance at all radio tower sites and dispatch center, EOC and subscriber equipment. 
• Programs in-car mobile video systems and trouble shoots systems.
• Maintains and repairs emergency lighting equipment in vehicles.
• Documents and maintain records of preventative maintenance schedules.
• Ensures technical decisions comply with federal regulations, state/local ordinances, and City administrative policies. Provides technical support to Public Safety staff for troubleshooting equipment and malfunctions in the City radio system.
• Responds to evening, weekend and holiday on-call emergency radio/communication system operation problems, inspects and repairs the problem or calls for additional assistance if necessary.

• May be required to work some evenings and weekends and to provide on-call support/assignment.
• May travel to attend meetings, conferences, and training. 
• Performs other related duties as assigned. 
• Regular and consistent attendance for the assigned work hours is essential.

Minimum Qualifications

Knowledge, Skills, and Abilities:

• Knowledge of Public Safety Communications radio operations and engineering management. 
• Knowledge of FCC Rules and Regulations. 
• Knowledge of pertinent federal, state and local laws, codes and regulations; operational characteristics, services and activities of a radio system program.
• Knowledge of IP Networks (Juniper) including routing, switching and sub-netting. 
• Knowledge of virtual servers including Windows Server and Sun Microsystems.
• Knowledge of CCURE Access Control Systems. Federal Lighting, Higher Ground E911 Recording Systems.
• Ability to accurately troubleshoot equipment malfunctions.
• Ability to communicate effectively, both verbally and in writing. 
• Ability to make rapid and sound decisions regarding repairs and notifications of appropriate staff.
• Proficiency in the use of computers and related equipment, hardware and software.

• Associate degree in Electronics or related field and four (4) or more years experience Motorola SmartNet Simulcast GPS trunked radio systems or P-25 digital systems or equivalent combination of education and experience that support the ability to perform the essential functions and/or skills of the job.
• Preference given to individuals with experience in a public safety or governmental communications system. 
• Must possess and maintain five (5) of the following certifications: 
  • Journeyman ETA certification, 
  • Motorola P25 MC7500 Training Certificate and
  • Motorola P25 Master Site Training Certificate,
  • Motorola P25 Site Certification
  • Motorola P25 Network Certification  
  • EVT L-1  Law Enforcement Vehicle Installation Certification
• A+ Certification or equivalent certification required  
• APCO Radio Certification must be obtained within one (1) year of entering the position.
• May be required to obtain other applicable technical certifications.
• Must pass a pre-employment drug screen, polygraph, psychological examination, physical agility test, criminal background check and MVR check.
• Must possess a valid State of Texas Driver’s License.

Other Qualifications

Environmental Factors and Conditions:

• Work is performed in office and on-site environments with occasional outside or within an equipment bay.
• May be subject to exposure to extreme weather conditions when loading, unloading, transporting, or installing automated Police Emergency Equipment Systems.
• May be required to work in enclosed/cramped spaces, dusty conditions, and low-light conditions.
• May be subject to electrical currents and electrical shock.

• This work typically requires the following physical activities to be performed.  A complete description of the activities below is available upon request from Human Resources. 
  • Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
  • Climbing – ascending, descending ladders, stairs, ramps, requires body agility.
  • Crawling – moving about on hands, knees, or hands, feet.
  • Crouching – bending body forward by bending leg, spine.
  • Feeling – perceiving attributes of objects by touch with skin, fingertips.
  • Fingering – picking, pinching, typing, working with fingers rather than hand.
  • Grasping – applying pressure to object with fingers, palm.
  • Handling – picking, holding, or working with whole hand.
  • Hearing 1 – perceiving sounds at normal speaking levels, receive information.
  • Hearing 2 – receive detailed information, make discrimination in sound. 
  • Kneeling – bending legs at knee to come to rest at knees.
  • Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
  • Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning. 
  • Reaching – extending hands or arms in any direction.
  • Repetitive Motion – substantial movements of wrists, hands, fingers.
  • Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
  • Standing – for sustained periods of time.
  • Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
  • Talking 1- expressing ideas by spoken word.
  • Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
  • Visual Acuity 2 - color, depth perception, field of vision.
  • Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
  • Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.

• Work performed is primarily medium work, exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.