Hybrid The Reserve at Thunderbird Leasing Agent bei Celtic Property Management LLC

Description

Are you a skilled sales professional with a passion for helping people find their perfect home? The Reserve at Thunderbird is seeking an Experienced Leasing Agent to be the face of our community and provide outstanding service to prospective and current residents.

About the Role:
As a Leasing Agent, you will serve as the property’s primary sales representative, greeting prospective residents and showcasing the features and benefits of our community. Your ultimate goal is to secure leases with qualified applicants while delivering an exceptional customer experience. This dynamic role blends sales, marketing, and customer service, offering the opportunity to build meaningful relationships with guests and residents.

Conduct all business in accordance with company Policy and Procedures, Tax Credit Regulations, Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.

Administrative

• Ensure accurate and timely completion of all lease applications, tax credit paperwork, application verifications and notifications to prospective residents of results.
• Ensure completion of all lease paperwork including related addenda, tax credit paperwork, and accepting initial deposits and rents.
• Ensure guest cards are complete, entered into the property management software and follow up is completed with prospects.
• Oversee organization and filling of appropriate reports, leases and paperwork
• Ensure leasing office, tour path, vacant apartments, amenities and general curb appeal of community is clean. 
• Assist Manager in preparation of daily and weekly reports, resident communications, move out notices, market surveys, etc.

Leasing/Marketing

• Sell property’s products and services to prospects.
• Must be knowledgeable of all phases of leasing and resident retention.
• Handle inquiries from prospective new residents.
• Contribute to the property lease renewal program under the direction of Manager and/or Assistant Manager.
• Maintain awareness of market/industry conditions and trends.
• Assist manager in developing and implementing effective marketing strategies to increase property traffic and leads. 
• Represent the company in a professional manner at all times.

Maintenance

• Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance personnel
• Inspect move-out and vacancies when requested by Manager, Area Manager, Broker or Owner.
• Accept service requests from residents and routes to maintenance for prompt processing. Conducts service follow-ups with resident when work is completed.

Safety

• Learn and ensure compliance with all company, local, state and federal safety rules.
• Ensure that unsafe conditions are corrected in a timely manner.

Qualifications

• Position prefers 1 year experience in on-site property management leasing. High school diploma or GED Equivalent.

Computer Skills: Word Processing/On-Site Rental System

Work Hours: Full time hours – hourly position. Must be available on weekends for staffing needs and emergencies.

Physical Requirement

• Stand and walk or sit alternatively depending on specific needs of the day. Estimate 60% of time is spent on feet and 40% sitting at desk.
• Have occasional need to perform following physical activities: bend/stoop/squat, pick up litter, filing, climb stairs, inspect and show property, open and close doors, reach above shoulders, store/receive supplies.
• Constant need to perform the following physical activities: writing/typing, client communications, telephone communications, use of office equipment.

This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments required by company officials. This job description does not constitute an employment contract between the company and any employee. The job responsibilities of this position may include cross-training in other functions to ensure satisfactory operation

I have read the above job description, understand its contents and had an opportunity to discuss with my supervisor or the hiring manager. By signing below, I agree I understand what is expected of me and can comply with all requirements of this position. I am also required to perform any additional duties or tasks as assigned at the discretion of the Area Manager, Broker, or Owner.