Hybrid Vice President Consumer Operations & Controls bei Teachers Federal Credit Union

Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. 

Summary:

Leads and oversees the implementation of the Lending first line of defense risk management program and controls framework, ensuring effective risk management. Develops strategies and controls for risk mitigation within Consumer & Commercial business lines. Provides leadership to establish processes and procedures that effectively monitor and manage risk. Ensures that emerging risks associated with business activities are identified, measured, monitored, and controlled effectively. This role necessitates close collaboration with business leaders and risk partners, including Enterprise Risk Management, Compliance, Internal Audit, and Regulators. Leads a team dedicated to ensuring effective risk management, robust processes and controls, strong oversight, and operational resilience. Additionally, this leader will drive the development and execution of a divisional program that fosters strong governance and a sustainable risk and control environment, accommodating both current and future business needs. Leads Loan and Card Production and Processing Teams. 

Education and/or Experience:

• Bachelor’s degree in finance, Business Administration, or a related field

• 10 years of experience in Controls, Risk Management and Compliance required

• 10 years of leadership experience required demonstrating management responsibilities of a Controls team 

• Experience with NCUA Regulatory practices and exams for Consumer Banking

• Demonstrated ability to successfully navigate and operate across multiple levels of an organization

• Excellent analytical and problem-solving skills

• Effective communication and interpersonal skills

Job Responsibilities:

• Manages members of the Loan and Card Production and Quality Assurance teams.  Responsible for their daily production and efficiency.

• In coordination with Second Line risk management, develops and oversees the implementation and maintenance of the risk and controls program and framework.

• Establishes and maintains robust relationships with key stakeholders and senior leadership.

• Responsible for fostering a strong culture of governance and accountability across the organization.

• Collaborates with key stakeholders to implement and monitor an effective system of controls.

• Identifies areas for improvement in risk and quality control and provides support for major initiatives, including project activities, integrations, strategic activities, and significant system/process enhancements.

• Conducts root cause analysis and remediation when controls fail or gaps are identified.

• Establishes and communicates metrics, dashboards, and insights to leadership.

• Oversees data management and departmental reporting functions.

• Manages vendor onboarding if coordination with the vendor management.

• Works with the leadership team and risk partners to ensure that risk and control matters are appropriately considered as part of new and existing operations, technology, and oversight processes.

• Manages a team of professionals who perform comprehensive assessments of operational risks and controls and conduct testing to identify, validate, and manage emerging risk exposures.

Benefits of Joining the Teachers Team:

We provide a competitive compensation and benefits package that includes, but is not limited to:

• Paid time off for vacation, personal days, and holidays

• Fully-funded pension plan

• 401(k) company contribution

• Teachers pays 100% of Dental & Vision premium

• Tuition reimbursement is offered to full-time employees

• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers 

The good faith range for this position is $168,000 - $220,000 annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

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