Hybrid Program Director-Fit bei Behavioral Health Network

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recently recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is seeking a passionate Family Partner Program Director to provide leadership, consultation, and support across multiple catchment areas.

What We Offer:

• Tuition Reimbursement – Up to $100k for student debt and tuition assistance
• Comprehensive Benefits – Health, dental, vision, retirement match, and generous paid time off
• Career Growth – One in three positions filled internally through promotions
• Supportive Culture – Ongoing training, leadership development, and a team-oriented environment
• Impactful Work – Lead the integration of family-driven care into programs across BHN
• Recognized Workplace – Proud to be a Certified Great Place to Work and one of Massachusetts’ Top 10 Employers

What You’ll Do:

As the Family Partner Program Director, you will provide leadership and consultation to Family Partners and Senior Family Partners across BHN programs. You will ensure that caregiver perspectives are embedded into care models and policies, while supporting training, compliance, and high-fidelity Wraparound practices.

• Lead, train, and consult with Family Partners and Senior Family Partners across the agency
• Ensure family-driven care is implemented within Wraparound and child-serving programs
• Develop, monitor, and implement protocols, workflows, and best practices for Family Partners
• Provide consultation and training to staff and leadership on caregiver perspectives and peer support models
• Conduct monthly consultation groups for Family Partner leadership
• Oversee quality assurance, including surveys, outreach, and fidelity evaluations
• Support program improvement and respond to staff, provider, and family concerns
• Collaborate with program directors, senior leadership, and external agencies to promote family-driven care

Who You Are:

• Associate’s or Bachelor’s degree in human services with at least 1 year of experience working with youth; or High School diploma/GED with at least 2 years of experience working with youth
• At least 5 years of experience in program development and oversight
• Experience supervising or managing home-based or Wraparound programs preferred
• Prior experience as a caregiver of a youth with behavioral health needs required
• Strong collaboration and communication skills with the ability to train and support staff
• Knowledge of child-serving systems and family engagement best practices
• Ability to travel between Central and Western Massachusetts

We Hire for Purpose!

Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services. We’re proud to support our employees with the same commitment we show to the individuals and families we serve.

How do I apply?

If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at www.bhnworks.org and click on “Browse All Jobs” to apply!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.