Hybrid Regional Rental Operations Manager bei Fabick CAT
Fabick CAT · Eau Claire, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Eau Claire
Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information visit www.fabickcat.com
Why Work For Us!
- Operational Leadership: Provide strategic direction and guidance to rental branch managers to ensure alignment with company objectives. Monitor day-to-day operations, including equipment availability, maintenance, and customer service standards
- Performance Management: Establish performance metrics and KPIs for each rental branch and monitor performance against targets. Implement corrective actions as necessary to address any deviations and optimize operational efficiency, driving alignment with the Rental Excellence Program.
- Staff Development: Recruit, train, and mentor rental branch managers and staff to foster a culture of excellence and continuous improvement. Provide ongoing coaching and support to enhance employee skills and performance.
- Financial Management: Oversee budgeting, forecasting, and financial performance for each rental branch. Analyze financial reports and identify opportunities to increase revenue, reduce costs, and improve profitability.
- Customer Relationship Management: Build and maintain strong relationships with key customers and stakeholders, ensuring alignment with Caterpillar and Allied equipment solutions. Address customer inquiries, concerns, and escalations in a timely and professional manner to ensure customer satisfaction and loyalty.
- Inventory Management: Collaborate with Fleet Manager to optimize equipment utilization, minimize downtime, and ensure adequate inventory levels across rental branches. Implement inventory management best practices to enhance operational efficiency.
- Collaboration with Sales: Work closely with Regional Rental Sales Managers to identify opportunities for improved customer service and collaboration, ensuring alignment between operations and sales objectives. Coordinate efforts to drive revenue growth and customer satisfaction through continually improving relations between operations and sales.
- Safety and Compliance: Ensure compliance with all safety regulations and company policies across rental branches. Promote a culture of safety awareness and accountability to minimize accidents and injuries.
- Any and all other duties as assigned.