Hybrid Management Trainee – Food & Beverage (Onsite Housing & Competitive Benefits) bei Ventana Big Sur, An Alila Resort

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains, and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you're enveloped by the same inspiration to discover, (dis)connect, and create.

We are seeking aspiring hospitality professionals with a passion for luxury service and a desire to grow into future Food & Beverage leaders. The Management Trainee – Food & Beverage program is designed as a professional development opportunity, offering hands-on exposure to all aspects of food and beverage operations within a world-class resort setting. Trainees will learn directly from department leaders and managers with the goal of being fully prepared to lead shifts and progress into a management role. While the program is intended to be 12 months, advancement may occur sooner for highly qualified and high-performing individuals.

This program offers onsite housing, competitive benefits, and strong earning potential with base pay plus service charge, along with mentorship, structured learning, and progressive responsibilities to prepare you for a successful career in hospitality management.

Key Responsibilities

• Operational Exposure: Gain hands-on experience in all areas of Food & Beverage operations, including both front-of-house (FOH) and back-of-house (BOH) duties

• Customer Service: Learn to enhance guest satisfaction by handling complaints, managing guest queries, and maintaining high service standards

• Staff Management: Assist in recruiting, training, supervising, and motivating F&B staff, including preparing schedules and supporting grooming standard compliance
  Inventory & Costs: Learn to monitor kitchen and bar inventory, control food and beverage costs, and manage supplies

• Compliance: Ensure all operations comply with company policies, hygiene standards, and government health and safety regulations

• Financial Management: Assist with financial aspects such as reviewing revenue statements, managing cashiers, and preparing budgets

• Menu & Quality: Gain knowledge of menu development, product quality, and presentation to ensure quality standards are met

Program Timeline

The program is designed as a 12-month development experience. Trainees are expected to demonstrate Hyatt’s Leadership Expectations and develop the skills necessary to transition into a management role. Progression may occur sooner for candidates who show strong leadership ability, mastery of responsibilities, and readiness to lead shifts independently.

Compensation & Benefits

The base hourly rate for this position is $18 per hour. With service charge earnings included, candidates can expect a projected hourly rate of $25–30.

Hyatt is proud to offer exceptional benefits, which include:

• Annual allotment of free hotel stays at Hyatt hotels globally

• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription and tuition reimbursement

• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

• Paid Time Off

• Medical, Dental, Vision, and 401K with company match after 1 year of employment

Ventana Big Sur colleagues enjoy:

• Onsite housing available

• Gas stipend for qualified candidates

• Complimentary daily meal

• Paid meal breaks

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Skills & Qualifications

• Degree in hospitality management or related field, and/or experience in the hospitality industry (line-level or part-time positions welcomed)

• Passion for luxury service, fine dining, and guest engagement

• Strong interpersonal and communication skills (verbal and written)

• Ability to work effectively with diverse teams and motivate colleagues

• Adaptability to multitask and perform various duties in a dynamic environment

• Problem-solving skills to address and resolve operational or guest-related challenges

• Flexible and eager to learn in a fast-paced environment

• Ability to work varied shifts, including evenings, weekends, and holidays

• Previous food & beverage or hospitality experience is a plus, but not required

  Physical Requirements

• Valid driver’s license

• Ability to lift and carry up to 50 pounds

• Able to stand on feet for 8–10 hours per day

• Ability to walk across the property efficiently and remain mobile throughout shifts

• Comfortable working indoors and outdoors in varying weather conditions

  Career Progression

  Management trainee positions are temporary, designed to provide comprehensive training for future full-time management positions. Trainees will undergo regular performance evaluations and coaching sessions with supervisors to track progress and identify development opportunities. Strong performers may progress to leadership roles earlier than the 12-month timeline. Trainees may also be encouraged to participate in additional formal training and networking opportunities to strengthen management and F&B industry knowledge.