- Professional
Purpose
Engage in all phases of the software development lifecycle which include: gathering and analyzing user/business system requirements, responding to outages, and creating application system models. Work with business analysts to refine, test, and debug programs to meet business needs and technology initiatives
Essential Duties & Responsibilities
Develop, test, and implement new software programs
Clearly and regularly communicate with management and technical support colleagues
Enhance and update the software database. This includes but is not limited to Software Applications, Web Sites, Data Communication Processes, and User Interfaces
Test, maintain, and recommend software improvements to ensure strong functionality and optimization
Work with experienced team members to conduct root cause analysis of issues, review new and existing code, and/or perform unit testing
Identify ideas to improve system performance and impact availability
Resolve complex technical design issues
Make good technical decisions that provide solutions to business challenges
Provide support to internal customers; archive resolution to outstanding problems or issues
Compile timely, comprehensive, and accurate documentation and or reports as requested
Possess strong problem-solving and decision-making skills while using good judgment
Multi-task and change from one task to another without loss of efficiency or composure
Qualifications and Education Requirements
2 - 3 years of software development experience
Knowledge of standard concepts, practices, and procedures within the Microsoft Stack
Rely on experience and judgment to plan and accomplish goals
A certain degree of creativity and latitude required
Communicate effectively and professionally in all forms of communication with internal and external customers
Possess up-to-date knowledge of technological developments in the industry
Possess strong problem-solving and decision-making skills while using good judgment
Multi-task and change from one task to another without loss of efficiency or composure
Preferred Skills
Analysis
General programming skills
Software debugging
Software testing
Problem-solving
Teamwork
Software development fundamentals
Software development process
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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