Hybrid RAPID CARE MEDICAL ASSISTANT-FT bei Memorial Regional Health

Position-Specific Performance Expectations, Duties, and Responsibilities:

o Show patients to examination rooms and prepare them for the provider.

o Record patients’ past medical history, vaccine status, vital statistics, and medication reconciliation.

o Maintains compliance within department, clinic and state and federal regulations and policies.

o Working knowledge of phone: receive, greet, direct by phone. Take messages and document in patient’s

     record.

o Able to properly care for instruments i.e. cleaning, packaging, sterilizing (where sterilization equipment is

     available).

o Participates in mandatory in-services and attends staff meetings.

o Follows policies and procedures.

o Demonstrates knowledge of emergency preparedness and participates in drills.

o Respects the confidentiality of patient records, and uses complete discretion when discussing patient information in accordance to HIPAA.

o Utilizes all department forms and documents in EMRs appropriately.

o Able to identify victims and the process for reporting abuse.

o Collect, label, and transport all specimens appropriately.

o Demonstrates proper techniques when setting up for procedures.

o Demonstrates knowledge of emergency and routine equipment and procedures.

o Collaborates with patient care planning. Actively participates in education specific to patient diagnosis and needs.

o Assists providers with special tests and procedures.

o Acts as a resource person to other staff members.

o Positive and supportive team member to staff members and other departments within the organization.

o Participates in process improvement teams or in interdepartmental efforts.

o Able to assess every patient for safety, medication dosage appropriateness and other needs.

o Act as a liaison between patients, families, providers and staff.

o Complete workload as assigned.

o Accurately administers medication, performs treatment in accordance of standards of care. Translates

     medications into pediatric doses and use proper equipment for patient’s size and age.

o Performs other duties as assigned.

• Floats to other clinical departments as assigned.

Organization-Specific Performance Expectations, Duties, and Responsibilities:

• Demonstrates 100% commitment to performance in accordance with the CHOICE values of MRH and representing the organization in a positive and professional manner.
• Establishes and maintains effective verbal and written communication and good working relationships with all patients, staff, and vendors.
• Adheres to MRH attire/dress code per policies and procedures.
• Utilizes initiative; strives to maintain a steady level of productivity; self-motivated; and manages activity and time.
• Completes annual education, training, in-service, and licensure/certification requirements; and attends departmental and organizational staff meetings or reads meeting minutes.
• Maintains patient confidentiality at all times.
• Reports to work on time as scheduled; completes work within designated timeframes.
• Actively participates in departmental and organizational performance improvement and continuous quality improvement activities.
• Strives to uphold regulatory requirements to ensure continual compliance with departmental, hospital, state, and federal regulations and policies.
• Follows policies and procedures for infection control, safety, and risk management to ensure a safe environment for patients, the public, and staff.

QUALIFICATIONS:

Special Qualifications or Training:

• Breath Alcohol testing and Drug screen testing requires special training only personnel who have completed

             training shall perform these procedures.

Minimum Requirements:

• Must be at least 16 years of age (21 for driving positions with a valid driver’s license).
• Must be able to legally work in the United States.
• Must be able to pass a background check.
• Must be able to pass a drug screen and breath alcohol test (if applicable).
• Must complete employee health meeting.

Required Education/Licensure/Certification:

• High School Diploma or equivalent preferred.
• Successful completion of an accredited Medical Assistant Course.
• Must be Registered or Certified.
• Current BLS certification (or must be obtained within 90 days).

Experience:                                                                         

• Up to one-year experience with patients in a clinic setting preferred.

Position Classification:  Non-Exempt

Compensation Range for Non- Certified Medical Assistant: $18.41 to $25.69

Compensation Range for Certified/Registered Medical Assistant $18.86 to $27.60

Benefits:  Medical, Dental, Life, Retirement, Paid Time Off