Hybrid Consultant, Communications bei Nationwide

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

What We’re Looking For

We’re seeking a seasoned communications professional with:

• 7+ years of experience in communications, with a strong portfolio of writing, editing, and digital content creation.
• Experience in leveraging new technologies, including generative AI, to enhance communication strategies.
• Strong interpersonal and consulting skills—you’re a natural collaborator and strategic thinker.
• Event planning and execution experience, with an eye for detail and a knack for project management.
• Vision and creativity in delivering associate communications through diverse channels.
• Excellent verbal and written communication skills, with the ability to refine messaging and navigate ambiguity.

What You’ll Do

As a Communications Consultant, you’ll:

• Work with the communications leader who provides executive communications support for the Chief Human Resources Officer, ensuring strategic alignment across HR.
• Partner with senior leaders to shape and refine communications strategies based on evolving priorities.
• Consult with HR teams to develop strategic communication plans that support key initiatives.
• Execute communications strategies through:
  • Project management
  • Writing and editing
  • Digital content development
  • Cross-functional coordination
• Manage HR communication calendars and lead internal issues management communications.
• Collaborate with Public Relations to align internal and external messaging related to HR.
• Work with Enterprise Brand Strategy & Activation to produce creative assets—design, video, web—that drive results.
• Stay ahead of trends, building relationships and tapping into industry best practices.
• Work collaboratively with partners on strategies that enhance culture, reinforce brand, and elevate the associate experience.
• Identify opportunities for innovation in tools, technology, and strategy to boost engagement and impact.

Job Description Summary

We have a great story to tell and are looking for great storytellers to help us inform, persuade and engage our internal and external audiences. Communicators at Nationwide are charged with narrating great stories that inspire people to take action. If you’re up for the challenge, we want to hear from you!

As a Consultant, you'll implement sophisticated communication programs and advise senior management on communications to support strategic plans for the organization.

Job Description

Key Responsibilities:

• Responsible for the design, development, production and distribution of communication programs for strategically complex internal/external communication programs/projects.

• Provides consultation to senior management and project leaders on internal/external communication issues and programs to ensure that communication plans support the business unit's and/or company's critical initiatives and objectives.

• Leads planning, design, development and implementation of communication projects/programs for internal/external audiences to increase associate understanding of the business plan and initiatives; advertise and promote products and services; strengthen relationships; increase visibility within the industry; and build community awareness of the company and/or business unit as a respected corporate citizen.

• Consults on complex communication productions and serves as project leader for assigned communications projects.

• Evaluates the impact and effectiveness of the materials and programs and provides recommendations to senior management on new/revised communications practices, programs and strategies.

• Handles analysis and evaluation on the impact and effectiveness of communications materials, programs and events.

• Provides procedural direction to unit/team members on projects. Monitors training procedures and performs training duties. Acts as technical liaison with other departments.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to the Associate Vice President. This is an individual contributor role.

Typical Skills and Experiences:

Education: Undergraduate studies in communications, journalism, advertising or related field; master's level studies preferred.

Experience: Typically, eight or more years of proven experience in a communications field, including developing and running focused and impactful corporate communications programs.

Knowledge, Abilities and Skills: Demonstrated knowledge in communication techniques and strategies as well as in print, audio-visual and web production processes, and layout and design rules and concepts. Proven knowledge in advertising, public relations, organizational dynamics and sales/marketing communication concepts is preferred. Accountable for long-term communications projects, as well as quick turnaround assignments and comfortable working with and influencing large cross-functional teams toward a common goal. Ability to articulate a vision and drive successful and measurable results, as well as the ability to interact, influence and build a positive relationship with business executives. Strong verbal and written communications skills and the ability to prepare and deliver verbal presentations to all types of audiences.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. Extended work hours may be necessary during periods of heavier volume of work. May be required to travel to field locations to provide media support for catastrophic (CATs) situations.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some associates assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

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