Moneybox is the award-winning app that helps you turn your money into something greater. We’ve brought saving, investing, home-buying, and retirement services all together into one simple app, so it’s easier than ever to achieve your goals and build wealth, whatever your starting point.
Job Brief
We’re on the lookout for a stand-out People Generalist to join our team and make a real impact on team member experience.
In this role, you'll provide frontline support to team members and managers while driving key strategic initiatives in learning & development, performance management, and culture & inclusion. You'll be instrumental in scaling our people practices as we continue our mission to help customers grow wealth with confidence.
This is a fantastic opportunity to shape the employee experience at a fast-growing, award-winning fintech company.
What you'll do
You’ll work closely with the People Team to drive best-in-class people initiatives across the business. Your responsibilities include:
People Advisory
Act as first point of contact for team member enquiries, developing self-service capabilities and tools
Provide expert guidance to People Managers on the full employee lifecycle, balancing commerciality and compassion. Supporting the upskilling of Team Leaders to manage their teams effectively and autonomously
Support employee relations cases with practical, compliant solutions
Coach Team Leaders to build their management capabilities and confidence
Programme Delivery & Strategic Initiatives
Learning & Development: Support the rollout and measurement of L&D programmes, tracking engagement and impact
Performance Management: Support implementation of performance cycles, ensuring consistent application across the business
Culture & Inclusion: Champion initiatives that drive engagement, belonging, and inclusive practices
Engagement: Support analysis of survey data and action planning to improve team member experience
What we're looking for
You're ambitious and driven, excited to build your career at a high-growth company where your contributions make a visible difference. You're passionate about creating exceptional employee experiences and believe that engaged, supported people drive business success. You thrive in collaborative environments and bring both proactive thinking and hands-on execution skills.
Experience and Skills
12months+ supporting diverse People processes in a fast-paced environment
Solid understanding of UK employment law and HR best practices
Experience managing employee relations cases with discretion and professionalism
Proven ability to analyse data, identify trends, and translate insights into action
Track record of supporting inclusion and employee experience initiatives
Strengths and Attributes
Communication: Exceptional interpersonal skills with ability to influence at all levels
Organisation: Strong project management skills with ability to prioritise competing demands
Problem-solving: Proactive approach to identifying solutions and process improvements
Attention to detail: Accuracy-focused, especially with sensitive team member data
Growth mindset: Eager to learn, adapt, and contribute to our evolving people practices
What's in it for you?
Opportunity to join a fast-growing, award-winning and super ambitious scale-up.
Opportunity to be part of a friendly, engaged team
Thriving collaborative and inclusive company culture, where you can have a real impact
Competitive remuneration package
Company shares
Company pension scheme
Hybrid working
Home office furniture allowance
Personal annual learning and development budget
Private Medical Insurance
Health Cash Plan (cashback on visits to the dentist & opticians etc)
Cycle to work scheme
Wellhub subscription to a variety of gyms and wellbeing apps
Enhanced parental pay & leave
25 days holiday + bank holidays with additional days added with length of service
Our office is in Southwark, London, by the Oxo Tower. Our team works on a hybrid basis with two days in the office.
Our Commitment to DE&I
At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential
Working Policy:
We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.
Visa Sponsorship:
At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.
Please read before you apply!
Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance. By sending us your application you acknowledge and agree to Moneybox using your personal data as described below.
We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.
If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: [email protected]. If you would rather we did not keep your details on file, you can contact us at: [email protected]
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