Hybrid Loan Specialist - Scott AFB, IL bei Veterans United Home Loans

As a Loan Specialist, you will help Veterans and active duty service members navigate the VA loan process. You will work with Loan Officers, and will often be the first point of contact for borrowers.

Here’s a snapshot of what you’d be doing: 

• Interview borrowers and obtain and/or verify information and documentation while educating them on the loan process and product/service alternatives.

• Process borrower credit information through the online approval system and analyze for pre-approval or denial of loan applications.

• Remain knowledgeable on company and industry guidelines and processes.

• Make initial contact and respond promptly to customer inquiries via phone and email to collect borrower financial and credit information.

• Inform borrowers on future loan documentation requests, including borrowers' income and asset information.

• Actively contribute to making the team and culture stronger by assisting with other duties as needed.

We’re looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.

We’ll also want to know you can demonstrate these attributes:

• Dedicated work ethic

• High attention to detail

• Excel in fast-paced, results-oriented environment

• Thrive in a highly cooperative work setting

• Exemplary customer service skills

• Strong interpersonal communication skills (written and verbal)

• 1+ year(s) of previous customer service experience

• Proficient in basic computer technologies, appropriate for an internet-based company

• NMLS licensed or become licensed upon employment

• Regular and predictable attendance

About Us:
We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country. 

We’re so glad you’re here checking out this opportunity!  If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you.  Come as you are, and together we’ll create something amazing.  

Interested? Apply Today! 

Learn more about Veterans United on  Glassdoor and our career site at  vu.com/career

Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.