Hybrid Front Office Associate bei Betty Jean Kerr People's Health Centers

Summary: An exciting opportunity to work in an innovative new environment designed to meet patients where they are. The front office associate will assist the medical team with various tasks in People's Healthcare Services by Home State Health Clinics, new health collaboration with Centene, Betty Jean Kerr People's Health Centers, and Schnucks. In this position you will work to improve access to care and health outcomes. Provides support with daily activities of a medical office including filing, telephone coverage, appointment scheduling, registration and patient referrals by performing the following duties. Provide medical assistant duties as needed. Proficient in completing accurate vital signs and phlebotomy, detail oriented, able to deal with a diverse clientele, various medical assignmentsregarding processing patients and paperwork and work in a fast paced environment. 

Duties and Responsibilities: Register all patients by updating data when necessary. Assess and confirm patient payment source. Collect all fees due from patients in accordance with company policy.Maintain efficient flow of patients to the prospective departments. Greets and directs patients, salespeople, and visitors.Reconcile cash to the audit report at the end of each workday.Inform patients to bring picture identification, insurance card, and co-payment if required and arrive 30 minutes prior to the scheduled appointment time as well as inform and document the requirements for self pay patients in computer system at the time appointment is schedule.Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.

Prepares all billings in computerized system for processing by finance change to properly exit patient by keying encounters and collecting additional fees as necessary.Schedul es appointments and enters appointment date and time into computerized scheduler.

QUALIFICATIONS

Education and/or Experience:                                                            

Associate's degree (A. A.) or Bachelor's degree (B.S.) equivalent from two-year or four-year college or university in business Administration or four years related experience and/or training.  Health care experience a plus.  Must enjoy working with the public.  Ability to handle problems involving patients and maintain a customer oriented attitude. Must be experienced with personal computers and have the willingness to learn new software.

People's Health Centers does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status.