Homeoffice Program Implementation Lead bei IME Installation Made Easy

Position Title: Program Implementation Lead

Department: Program Development

Location: Remote              

Reports To: VP – Program Development

Installation Made Easy (“IME”) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME senior management has over 100 years of retail management and home improvement industry experience.

The Program Implementation Lead is primarily responsible for driving the setup of home improvement programs within IME's proprietary software platform, as well as providing ongoing support and maintenance of existing programs.

This position will interact with all departments within the company, including Software Development, Business Development, Operations, and Executive Management.

The candidate must be independently motivated, diligent with details, and analytical. Accuracy is a requirement, not an option. Furthermore, the candidate must have the ability to understand a process from beginning to end, ask questions, and think through obscure situations.

Essential Functions:

• Exercise professional judgment in assignment and prioritization of team tasks.
• Ongoing support and maintenance of existing programs, including:
  1. Adding, deleting and maintaining product SKUs along with their cost and retail;
  2. Modifying store and region hierarchies;
  3. Entering and expiring promotions.
• Setup of new programs, including:
  1. Reviewing materials obtained to ensure that they are complete, accurate and understandable to an average customer and revising or working with the third-party to resolve as necessary;
  2. Entering data obtained into the program management software;
  3. Configuring programs within the program management software.
• Thorough testing of:
  1. New programs as they are being setup;
  2. Existing programs on an ongoing basis to ensure quality;
  3. Fixes, features and enhancements made to the process and/or system.
• Perform other duties as required

Minimum Qualifications: 

• Bachelor's Degree in Business or a related field 
• Expert in Excel 
• Verbal and written communication skills 
• Organizational skills and attention to detail 
• Time management skills with a proven ability to meet deadlines 
• Ability to function well in a high-paced environment 
• Ability to adapt to changing or multiple priorities 
• Ability to make decisions and solve problems using sound, inclusive reasoning and judgment 
• Ability to proactively anticipate needs and prioritize action steps 

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Benefits to working with IME: 

• 100% remote work environment
• Employer provided equipment.
• Medical, dental, and vision insurance
  • Health savings plan includes employer contribution to health savings account.
• Medical and dental flexible spending accounts
• Company paid basic life, short-term disability, and long-term disability insurance.
• 401K plan with employer match
  • Company matches 100% of the first 4% of salary deferrals.
  • All contributions, including employer contributions, are 100% vested immediately.
• Employee discount program for Electronics, Groceries, Travel, Entertainment, and more
• Employee assistance program
• Pay on demand.
• Critical illness, hospital indemnity, group accident, and legal insurance
• Paid time off.
• And more!

We are an Equal Opportunity and Drug-Free Workplace.

The Job Description is not an exhaustive statement of all duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications. The Job Description does not constitute an employment contract of any kind.