Hybrid Risk Analyst bei City of Norfolk, VA
City of Norfolk, VA · Norfolk, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Norfolk
About the Department

Position Duties
- Conducts a variety of research and other assigned projects by compiling and reviewing internal and external organizational information, preparing position and issue papers; and recommending changes for management consideration; analyzes problem areas in service delivery and formulates recommendations for improvements; serves as a staff resource.
- Participates in budget process by compiling and providing cost information to departmental or senior management and other staff; and analyzes information for management reports; ensures that costs are accurately reflected by reconciliation and maintenance of various tracking systems.
- Assists management by constructing sensitive documents and correspondence, producing special research reports, serving as liaison on internal and external issues, participating in task forces and special issues meetings and coordinating various projects.
- Supports the risk manager as assigned regarding all aspects of commercial and self-insurance programs.
- Responsibilities include compilation of underwriting information and coverage placement, claims administration, loss forecasting, and analysis to assist in loss reduction.
- Maintains proof of insurance records.
- Reviews first and third-party claim reports for irregularities, accuracy, and completeness.
- Requests additional information, where necessary, for completion of claim processing.
- Processes draft requests and coordinates settlement through TPA. Maintains claim records.
- Supports FEMA public assistance program management, as directed and assigned.
- Maintains updated records and prepares required reports.
- Assists in claims cost control process.
- Performs the design, analysis, and delivery of claim information.
- Corresponds with claimants; follows up with departmental representatives and TPA, as required.
- This role focuses on operational effectiveness in support of claims management strategies; and handles routine, non-complex pre-defense insurance claims management, with limited settlement authority.
- Maintains risk and claims management files and records and assists, as directed, in the development of training and online resources designed to promote risk and safety awareness.
- Supports compliance initiatives, as directed.
- Supports the risk manager in the development of loss analysis, and coordinating internal cost allocation, subrogation, audit, safety and loss prevention protocols, policies, and procedures.
- Participates in risk management projects, as directed, and assigned.
- Performs other duties as required and assigned.
Minimum Qualifications
Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a bachelor’s degree or equivalent.
Required:
- Three years of experience in data analysis or related field; or an equivalent combination of education and experience.
- Associate in risk management; Certified Risk Manager; or similar preferred.
- Four years of experience in data analysis or related field; or an equivalent combination of education and experience.