Hybrid Operations Supervisor bei Massachusetts Port Authority

About the Department

The Massachusetts Port Authority is Going Above and Beyond™ for your career.  We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play.  Together, the properties we own and operate generate $20 billion for the region’s economy.

Our mission at the Port of Boston, including Conley Container Terminal and Flynn Cruiseport, is to be a driving force behind the New England regional economy, providing unparalleled connectivity and services to businesses worldwide. Through our dedicated commitment to safety and security, state-of-the-art infrastructure, and exceptional customer service, we strive to minimize our ecological impact and become leaders in environmental stewardship, benefiting our communities, customers, and stakeholders. By fostering economic prosperity, building strong community bonds, and maintaining unwavering operational standards, we aim to exceed expectations and position Boston as a premier and competitive global maritime gateway.

Position Duties

As an Operations Supervisor overseeing the day-to-day operations of the Conley Marine Terminal cargo activities, you are mission-driven and possess strong leadership, organizational, and communication skills. You effectively coordinate vessel and yard operations, ensuring efficient cargo handling activities, accurate plans for loading/unloading vessels, and positive customer relations. Safety-conscious, you enforce regulations, develop training programs, and maintain a safe work environment. With problem-solving abilities and a customer service orientation, you make informed decisions, recommend improvements, and provide superior, responsive service to stakeholders.

What you will do:

• Ensure efficient cargo handling, vessel loading/unloading, and terminal activity management while maintaining compliance with regulations and policies.
• Supervise and lead ILA workforce, promote effective teamwork, make staffing decisions, and provide comprehensive work direction to ensure safe and productive yard activities.
• Foster positive customer relations by assessing needs, implementing strategies to fulfill customer requirements, and delivering superior customer service to external parties.
• Ensure safety compliance, improve operations, and provide accurate reports, while fostering a safe work environment through the enforcement of regulations and the development of training programs.

Minimum Qualifications

• Bachelor’s degree in marine transportation or related field, or equivalent maritime professional experience required.
• Valid driver’s license and the ability to respond quickly in a fast-paced, potentially hazardous environment.
• Strong knowledge of terminal operations, stevedoring, gear and equipment, and gang composition for container vessels.
• Familiarity with OSHA and other safety regulations; able to communicate effectively with a unionized workforce.

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Other Qualifications

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business.  Our business is all about connecting.  We support and take pride in the employees that make those connections possible each and every day. 

         What we believe in: