Hybrid Credit Representative bei FabickCAT
FabickCAT · Fenton, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Fenton
Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information visit http://www.fabickcat.com/
Job Summary:
This position is responsible for researching new accounts, monitoring accounts for prompt payment and taking the appropriate action to collect past due balances. Works with the Sales Team and/or other departments as appropriate to resolve customer disputes, updating Sales Management Team and/or Credit Manager as appropriate regarding past due accounts or customer disputes.
Responsibilities:
- Manage collections for a defined portfolio of accounts
- Responsible for credit and risk assessment for new credit applications utilizing credit reports and other credit tools
- Obtain and review tax exemption certificates being knowledgeable of the requirements of different states and the industries utilized within
- Validate and sign Lien Waivers
- Provide customer service on collection issues
- Process customer refunds
- Review account adjustments and resolve customer account discrepancies
- Work with other internal teams on resolving customer issues and disputes to ensure prompt resolution and follow through
- Perform account reconciliations
- Communicate and coordinate collection actions
- Perform periodic credit limit analysis on existing customers
- Review and releases orders on hold
- Research and resolve cash posting disputes
- Process customers' payments
- Process and/or assist with Cat Card products
- Customer number add requests
- Other duties as required and assigned