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Hybrid Application support analyst / Prime Services bei Talan

Talan · New York, Vereinigte Staaten Von Amerika · Hybrid

90.000,00 $  -  150.000,00 $

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Company Description:

With 7,000+ experts in 20 countries, Talan is a global consulting and tech group helping businesses innovate and grow through AI, Data, and Blockchain. Certified Great Place To Work, we’re aiming for €1B revenue by 2025.

At Talan, we believe in Positive Innovation — using technology to serve people and society

Job Description:

The candidate will perform Application Production Support activities as part of the Prime Services Electronic Execution support team. This role combines providing real-time support for Prime services systems with contributing to broader strategic initiatives. The candidate will play a critical role in ensuring system stability, monitoring application performance, and facilitating smooth interactions between IT and the Prime Services business (traders and sales).

Role and responsibilities

  • Provide proactive and reactive support for Prime Services and Electronic Execution applications.
  • Manage real-time incident resolution to minimize trading disruptions.
  • be involved in onboarding applications into the production environment and working with the global teams on transformational projects
  • Conduct root cause analysis and implement preventive measures.
  • Develop monitoring tools and perform regular system maintenance.
  • Address performance bottlenecks and coordinate resolutions.
  • Serve as a technical interface for traders and business users.
  • Maintain documentation and share best practices within the support team.

As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development of our Finance engineering team and grow your career in a stimulating environment

#LI-ASD

Qualifications:

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, Finance, or Quantitative Finance.
  • Minimum 4+ years of experience in front office application production support to the business on a trading desk.
  • Technical proficiency SQL, Linux and scripting.
  • Strong understanding of equities markets, trading systems, and Order Management Systems (OMS).
  • Excellent analytical and problem-solving skills, with the ability to work under pressure.
  • Clear verbal and written communication skills, with a focus on documentation.
  • Proven ability to manage and resolve risks and issues affecting production and end-users.

Company’s Benefits

At Talan, we invest in our employees' well-being and empower them with benefits, including:

  • 💵The salary range for this role is US$90,000 - US$150,000.
  • 💸401(k) retirement plan with company matching
  • 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
  • 📴8 paid holidays + 5 sick days + 2 personal days per year
  • ❤️‍🩹Company health, dental, and vision insurance plans + FSA
  • 🦺Voluntary STD and LTD
  • 🚍 Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.

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