Hybrid Application support analyst / Prime Services bei Talan
Talan · New York, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in New York
With 7,000+ experts in 20 countries, Talan is a global consulting and tech group helping businesses innovate and grow through AI, Data, and Blockchain. Certified Great Place To Work, we’re aiming for €1B revenue by 2025.
At Talan, we believe in Positive Innovation — using technology to serve people and society
Job Description:The candidate will perform Application Production Support activities as part of the Prime Services Electronic Execution support team. This role combines providing real-time support for Prime services systems with contributing to broader strategic initiatives. The candidate will play a critical role in ensuring system stability, monitoring application performance, and facilitating smooth interactions between IT and the Prime Services business (traders and sales).
Role and responsibilities
- Provide proactive and reactive support for Prime Services and Electronic Execution applications.
- Manage real-time incident resolution to minimize trading disruptions.
- be involved in onboarding applications into the production environment and working with the global teams on transformational projects
- Conduct root cause analysis and implement preventive measures.
- Develop monitoring tools and perform regular system maintenance.
- Address performance bottlenecks and coordinate resolutions.
- Serve as a technical interface for traders and business users.
- Maintain documentation and share best practices within the support team.
As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development of our Finance engineering team and grow your career in a stimulating environment
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Qualifications
- Bachelor’s degree in Computer Science, Engineering, Finance, or Quantitative Finance.
- Minimum 4+ years of experience in front office application production support to the business on a trading desk.
- Technical proficiency SQL, Linux and scripting.
- Strong understanding of equities markets, trading systems, and Order Management Systems (OMS).
- Excellent analytical and problem-solving skills, with the ability to work under pressure.
- Clear verbal and written communication skills, with a focus on documentation.
- Proven ability to manage and resolve risks and issues affecting production and end-users.
Company’s Benefits
At Talan, we invest in our employees' well-being and empower them with benefits, including:
- 💵The salary range for this role is US$90,000 - US$150,000.
- 💸401(k) retirement plan with company matching
- 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
- 📴8 paid holidays + 5 sick days + 2 personal days per year
- ❤️🩹Company health, dental, and vision insurance plans + FSA
- 🦺Voluntary STD and LTD
- 🚍 Commuter/transit benefits
All your information will be kept confidential according to EEO guidelines.
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