Hybrid Dermatology Float - Medical Assistant & Front Desk bei QualDerm Partners

Location: Floating – All IL Clinics + Select IN Clinics

At QualDerm Partners, the largest female-founded and owned dermatology network in the U.S., we're on a mission to educate, protect, and care for your skin. With over 150 locations in 17 states, our commitment to comprehensive skin health drives everything we do—from patient care to team support.

We are currently seeking a Medical Assistant / Front Office Receptionist to join our exceptional team. This hybrid role combines hands-on clinical support with front office operations to deliver seamless, patient-centered care in a dynamic dermatology practice. If you're passionate about skin health, enjoy working in a collaborative environment, and thrive in both patient interaction and administrative detail—this is the perfect opportunity for you.

What You’ll Do

Clinical (Back Office) Responsibilities:

• Prepare patients for exams by collecting vital signs and medical histories.
• Assist providers during examinations and dermatologic procedures.
• Perform basic laboratory testing and specimen prep.
• Educate patients on treatment plans, medications, and skincare routines.
• Maintain clean, stocked, and organized exam rooms.
• Ensure accurate documentation in Electronic Health Records (EHR).

Administrative (Front Office) Responsibilities:

• Greet patients warmly and check them in using the EMR system.
• Manage appointment scheduling, confirmations, and patient communications.
• Verify insurance eligibility and handle prior authorizations when necessary.
• Collect copays and outstanding balances, maintaining confidentiality.
• Prepare documentation for visits and ensure accurate record-keeping.
• Respond to phone inquiries, reschedule missed appointments, and follow up on administrative tasks.
• Maintain a clean, professional reception area to enhance the patient experience.

Requirements

What We’re Looking For:

• High School Diploma or equivalent required; Associate’s Degree or Medical Assistant Certification preferred.
• 1+ year of experience in a healthcare or customer service setting.
• Familiarity with EMR systems and medical terminology.
• Excellent communication, organization, and multitasking skills.
• A compassionate, team-oriented professional with a patient-first attitude.
• Strong attention to detail and ability to maintain confidentiality.

Benefits

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Compensation Range: $17.00 - $26.50per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.

#INDHPMA