Hybrid SENIOR DIRECTOR, QUALITY MANAGEMENT bei Los Angeles County Metropolitan Transportation Authority (CA), CA

About the Department

Directs and administers quality management programs in design, construction, and start-up operations of major Metro capital projects.

Recruitment Timelines: Interviews are projected to be scheduled for the week of September 22, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

Position Duties

• Schedules, plans, coordinates, and directs training, certification, team-building, and continuous improvement activities for all construction projects

• Establishes and monitors short- and long-range goals, budgets, schedules, and strategies for quality and continuous improvement programs

• Ensures quality requirements are included in all contracts for services, procurements, and construction

• Reviews and approves consultant/contract personnel/vendor quality programs and qualifications of responsible staff

• Identifies quality problems, then recommends and monitors solutions

• Analyzes and develops appropriate quality staff levels within engineering management and construction management contracts

• Directs the development and implementation of policies and procedures for quality and continuous improvement, including development, implementation, and maintenance of quality program manual; enforces quality program guidelines, standards, and procedures

• Reports to management on quality program performance measures and effectiveness

• Advises staff and management on quality concerns and solutions

• Participates in vendor contract negotiations for consultant and as-needed personnel; negotiates and manages consultant contracts

• Represents Metro with outside agencies and trade and professional organizations

• Authorizes stopping work or shipments that do not meet quality standards

• Supervises, trains, mentors, and motivates assigned staff

• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

  
  May be required to perform other related job duties
  

  Minimum Qualifications

  A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
  
  Education
  

  • Bachelor's Degree in Engineering, Construction, Architecture, or a related field; Master's Degree in a related field preferred
  
  Experience
  
  • Five years of relevant management-level experience in administering Total Quality Management programs for major capital projects
  
  Certifications/Licenses/Special Requirements
  
  • ASQ (American Society of Quality) Certified Manager of Quality/Organizational Excellence
  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
  • Licensed Professional Engineer (PE) preferred
  
  Preferred Qualifications
  
  Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
  
  The following are the preferred qualifications:
  
  
  • Experience applying quality management principles and practices in a major transit project environment
  • Experience working with external and internal stakeholders to successfully resolve quality related issues in a major transit project
  • Experience communicating, collaborating effectively with cross functional teams, to ensure operational success in office and field environment
  • Experience using, overseeing material testing technics during construction projects
  
  

  Other Qualifications

  
  
  Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

  • Theories, principles, and practices of quality management and improvement and standards related to rail design, construction, and start-up operations
  • Inspection and materials/systems testing principles and techniques
  • Contract negotiation and administration
  • Applicable local, state, and federal, laws, rules, and regulations governing requirements and standards of quality management for a public transportation agency
  • Modern management theory
  
  Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
  • Planning, organizing, and directing the work of quality management functions
  • Establishing, implementing, and monitoring short- and long-range goals, budgets, schedules, and strategies for quality and continuous improvement programs
  • Determining strategies to achieve goals
  • Establishing and implementing relevant policies and procedures
  • Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes
  • Exercising sound judgement and creativity in making decisions
  • Communicating effectively orally and in writing
  • Interacting professionally with elected officials, the Board of Directors, and outside representatives
  • Mediation and negotiation
  
  Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
  • Manage sensitive information
  • Represent Metro before the public
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
  • Make financial decisions within a budget
  • Plan financial and staffing needs
  • Supervise, train, mentor, and motivate assigned staff
  • Travel to offsite locations
  • Read, write, speak, and understand English
  
  Special Conditions 
  

  The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

  
  Working Conditions
  • Typical office situation
  • Close exposure to computer monitors and video screen
  
  Physical Effort Required
  • Sitting at a desk or table
  • Operate a telephone or other telecommunications device and communicate through the medium
  • Type and use a keyboard and mouse to perform necessary computer-based functions
  • Communicating through speech in the English language required
  
  (HT)

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