Hybrid ADMINISTRATIVE SERVICES TECHNICIAN bei City of Visalia, CA

About the Department

The City of Visalia is recruiting for Administrative Services Technician. Please click here for the recruitment announcement. 

THE DEPARTMENT/DIVISION

The Administrative Services Technician position will be assigned to the City’s Risk Management Division, which is a part of the Administrative Services Department.  The Risk Management Division is responsible for administering the City’s active and retiree group health benefits programs, self-insured general liability and workers’ compensation programs, the City’s safety program, and leaves of absence.   Risk Management is comprised of a Manager, a Management Analyst who serves as the City’s Safety Officer, and an Administrative Services Technician.

Position Duties

THE POSITION

The position will be responsible for a variety of administrative and customer service duties, including records management, creating, maintaining, and updating various reports, assisting employees and retirees with their group health benefit enrollments, working with the City’s third-party administrators for various programs assigned to Risk Management, investigating and administering general liability claims, administering various leaves of absence in according with state and federal law, and working with employees, departments and our workers’ compensation administrator to process workers’ compensation claims. The position will also assist the City’s Safety Officer with various duties for the safety program and may assist the Human Resources Division with various Human Resources-related tasks. 

Minimum Qualifications

IDEAL CANDIDATE

The ideal candidate for this position will be self-motivated, detail-oriented, and provide excellent customer service to the City’s internal and external customers. They will have the ability to clearly communicate the City’s benefits to employees, retirees, and their dependents.  They will have the ability to work with various departments within the city to gather information used to process our general liability and workers' compensation claims.  The candidate will need to have strong written and oral communication skills.  Prioritizing tasks to meet deadlines related to claims reporting is a must. The ideal candidate will work well with the public and be able to build and maintain cooperative working relationships with the City staff and the public.

EXPERIENCE AND EDUCATION:
 
 Any combination equivalent to experience and education that could likely provide the required knowledge, skill and ability is qualifying. A typical way to obtain the knowledge, skill and abilities would be:

• Four years of increasingly responsible administrative and/or supervisory clerical experience.

Other Qualifications

SELECTION PROCESS
Application and supplemental materials will be evaluated and applicants who appear to be most qualified will be invited to participate in a job related interview and/or examination process. Successful candidates may be required to pass a background, physical examination, and/or drug screen.

COMPENSATION AND BENEFITS
The City of Visalia offers a competitive total compensation package that includes:
$5,2688 - $6,622 Monthly
CalPERS Retirement Program
Health, Dental and Vision Insurance
Longevity Pay
Tuition Reimbursement
Onsite City Health and Wellness Clinic (no out of pocket expenses)
Paid Holidays, Vacation, Sick Leave, and much more...

Review the Benefits tab for more information.

COMMUNITY OVERVIEW
If work-life balance is important to you, consider living in a thriving community that offers the most affordable housing in California with a typical commute time of less than 20 minutes. With a population of over 146,000, Visalia offers small town charm with metropolitan amenities.  Visalia has a world class health care system, our own Sequoia Symphony Orchestra, a flourishing arts community, a minor league baseball team, a downtown convention center, and numerous fine dining establishments.

As the Tulare County seat, Visalia is the principal retail center in the region, and home to several large industrial employers. Visalia has a vibrant downtown district, safe neighborhoods, excellent schools, institutions for higher learning, and low cost of living.  The City has many community parks, organized team sports, a municipal golf course and private country club, a multi-sport family-oriented regional sports park, and numerous outdoor and recreational activities.

Located in the heart of California's San Joaquin Valley, Visalia offers easy access to the nearby mountains, national parks, lakes and rivers which provide year-round opportunities for sports and recreation within an hour or less. Visalia was ranked as the top Central Valley community and one of seven California cities in the top 25 of Gallup Sharecare's latest State of American Well Being Index. Our strong sense of community and social well-being keeps Visalians happy, healthy and moving forward.  Come discover all Visalia has to offer!

The City of Visalia is an equal opportunity employer.