Hybrid Facilities Coordinator bei Gensler

Your Role

Gensler’s London office is looking for a diligent Facilities Coordinator to maintain and support the daily operations of our creative workspace. Working closely with the Office Services team under the guidance of the Office Manager, you will be responsible for keeping the building, spaces and equipment of a high-end office environment in good working order. This may include but is not limited to planned preventive maintenance, attending to vendors face to face or by telephone, and assisting with administrative duties where needed. This is an in person, in office role.

What You Will Do

• Work with M&E office partner to provide office maintenance for an office of 360+ people across 6 floors
• Collaborate with the Office Services team to maintain the cleanliness, working integrity and organisation throughout the office.
• Assist with general building/equipment maintenance requests and repairs, escalating where necessary
• Attend to service desk requests in a timely manner
• Complete permit/access forms for contractors to access premises
• Carry out a daily office walk-through to ensure the space is tidy and organised
• Support Health & Safety compliance by ensuring all facilities are safe and functional, updating signage throughout the office
• Manage the DSE software programme for ergonomic desk assessments (training provided)
• Partner with the Estate Manager/LL to respond to large deliveries/collections and installations (i.e. furniture, material samples)
• Manage incoming and outgoing mail, couriers and deliveries
• Check meeting rooms each morning and tidy between meetings
• Monitor the meeting room calendar for attendance and efficiency
• Troubleshoot and report and issues with AV equipment
• Manage the office floorplan updates through Wisp (training provided)
• Work with the Events team to ensure event spaces are appropriately set up and taken down, as well as adherence to H&S regulations
• First Aid and Fire Marshal responsibilities (training provided)
• Coordinate with Shared Services teams and other internal stakeholders internal to support the efficient operations of a fast-paced office.

Your Qualifications

• At least 3-5 years of experience in an office support role.

• Experience in a mid to large-sized professional services environment preferred – A&D a huge plus.

• Ability to be a team-player.

• Excellent multi-tasking and time management skills in a fast-paced workplace.

• Flexibility and a willingness to get involved in areas that might be outside your core responsibilities.

• Approachable personality with excellent communication skills.

• Ability to take initiative and be proactive and responsive.

• A sense of pride in delivering warm, first-class customer service.

• First Aid and Fire Warden qualification essential, can be trained.

Life at Gensler

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical and dental insurance, season ticket loans, pension, and twice annual bonus opportunities. 

As part of the firm’s commitment to professional development, Gensler offers reimbursement for certain professional qualifications and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programmes or classes. We view our professional development programmes as strategic investments in our future.

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