
Hybrid Relief Support Worker bei Together for Mental Wellbeing
Together for Mental Wellbeing · Bexhill-on-Sea, Vereinigtes Königreich · Hybrid
- Junior
- Optionales Büro in Bexhill-on-Sea
Do you want the opportunity to engage in a career which provides accomplishment and variety?
Together is an amazing organisation to work for, with Lawn Court being the pinnacle of our company. It’s not just because we’re one of the UK’s oldest and most respected mental health charities—it’s because we put the people who use our services at the heart of everything we do, supporting and enabling them to take control of their lives and make a positive contribution to the community.
Lawn Court is a highly successful and valued Residential Support & Recovery Service in Bexhill-on-Sea. Due to our continued success, we are looking to add to our staff team.
Sleep-in shifts are available, which are paid as an additional supplement.
If this is you, then we want you to join us in making a positive difference to the lives of others.
Key Responsibilities
- Establish and maintain relationships of trust with service users, to build engagement
- Help service users to set, prioritise and achieve goals, managing their tenancies and move-ons
- Work flexibly with service users in their homes and in the community
- Carry out assessments and determine urgency of service user needs
- Work with professionals from other agencies, and make onward referrals, linking service users into community opportunities
- Carry out risk assessments, in order to keep service users safe and improve the quality of our support
- Attend placement reviews
- Work with service users on a 1:1 basis and in groups
- Assist service users to; deal with financial issues and navigate the benefits and education systems; manage friendships and family relationships; manage their medication, in accordance with Together procedures
- Accompany service users to appointments
- Assist service users to undertake domestic tasks such as cooking and cleaning, ensuring adherence to infection control (training provided)
- Assist service users with personal care as and when required
- Adhere to the Together policy on lone working
- Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
- Write clear word processed and handwritten reports (training provided) and records in English
- Participate in mandatory and job-related courses and learning activities
- Maintain professional boundaries in all aspects of work with service users
Skills, Knowledge & Expertise
- Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
- Minimum of GCSE or Level II qualification in English, or equivalent
- Basic competence in the use of email and word processing software
- Demonstrate a non-judgemental attitude and able to be empathetic towards service users and create a trusting environment
- Able to work in partnership with services users and establish and maintain professional boundaries in working with service users
- Able to establish and maintain a safe environment
- Willing and able to undertake domestic tasks with, and for, service users as necessary
- Demonstrate problem-solving skills relating to welfare benefits, education and relationships
- Open to - and willing to participate in - formal and informal job-related learning
- Willing and able to collaborate with colleagues and other organisations
- Able to use email and computerised systems for service user records and reports
- Able to travel; have access to car/public transport
- Able to work a varying pattern of shifts on a 24 hour 7-day week rota, with notice
Desirable:
- Lived experience of mental distress
- NVQ Level II in Health and Social Care, or equivalent