Hybrid Branch Manager - Washburn Branch Klamath Falls bei PACIFIC CREST FEDERAL CREDIT UNION

Description

Pacific Crest Federal Credit Union is looking for a qualified professional for our Branch Manager position located at our Washburn Branch in Klamath Falls Oregon.

The Branch Manager promotes Pacific Crest's Mission of providing our members and communities with the opportunity to prosper through their leadership; equipping and developing their team. Through exemplary efforts to live out Pacific Crest's core values, achieve a superior member experience by providing the optimal product, through the management of effective processes, delivered by a team providing exceptional level of care to our members, which ultimately results in ensuring the branch meets organizational financial, operational, service, and growth objectives.

Who We Are...

We believe in the kind of service that comes only through a local institution, where every single person is a member — not a number. Our staff have roots here, and we care about the people we work with, both as members of our credit union, and as members of our community.

So we listen with purpose. We bring creativity to challenges. We demonstrate integrity. And we deliver a structure of financial products and services to help our members explore the scope of what’s possible.

Essential Job Functions

• Drive branch financial performance deposit and loan growth and member satisfaction through leadership, performance management and continuous interaction with key influencers and impactful community organizations that you and/or others within Pacific Crest develop relationships with, or that Pacific Crest should actively support, and coordinate the development of these relationships and partnerships. 
• Lead each team member to achieve their fullest potential through growth and development conversations and training.
• Initiates member business/consumer relationships, coordinating with Business Services, Lending Services and Mortgage Services to promote loan and share growth.
• Monitors branch operating results for deposit accounts and loans.  Continually reviews processes and work demands for maximum efficiency.  Communicates with team members and appropriate departments on requests and changes.
• Back up branch staff when necessary to ensure members financial requests are completed in a satisfactory time frame.
• Maintain a professional and courteous demeanor with all people, including fellow employees, members, management, staff, board members, and outside vendors.
• Cooperate with other department personnel to ensure a “team effort” for prompt and effective member service.
• Maintain ongoing communication with supervisor, informing him/her of all pertinent problems, irregularities, new developments, changes, opportunities, and other important information within area of responsibility.
• Promote the credit union mission and maintain current knowledge of all Credit Unions products, services, policies, and procedures.
• Monitors branch security procedures and ensures that appropriate steps are taken to ensure the safety of their team and members. Ensure that all information and transactions regarding Credit Union members are kept confidential.
• Maintain the security of the work area and ensure that it presents an organized and neat appearance.
• Participate in continuing education as approved by supervisor.
• Report to work on time and as scheduled.
• Attend department, management, project, and enterprise meetings and actively contribute.

Qualifications

Education and Experience

• 5-10 years of financial services or related experience preferred
• A Bachelor’s degree or comparable professional training
• Ability to train, motivate, and influence people as part of a team

Knowledge, Skills, and Abilities

• Strong ability to successfully work under a growth goal and incentive environment to meet branch objectives
• Strong analytical, decision making skills, making recommendations, solving complex problems
• Superior written and verbal communication skills are required
• Excellent computer skills

Physical Considerations

• A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) is necessary.
• Ability to lift and/or carry up to 25 pounds.
• Stooping; kneeling; crouching; and reaching below, at, and over shoulder level required.
• Sitting – 80%; standing and walking - 20%.
• Hearing, visual, and verbal ability required.

Pacific Crest Federal Credit Union is an Equal Opportunity Employer.