- Professional
- Optionales Büro in Rutland
COMMUNITY HEALTH:
Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.
ABOUT THE ROLE:
Under the direction of the Patient Access Manager, the Medical Records Supervisor is responsible for assisting in the day-to-day operations of the Patient Access Medical Records and help with the training of medical records staff.
FUNCTIONS OF THE POSITION:
- Oversees the daily activities of the medical records staff, ensuring work assignments are distributed appropriately and staff are equipped with the necessary resources for success.
- Monitors performance, provides constructive feedback, and coaches staff to achieve departmental goals.
- Conducts regular training sessions, fostering professional development, and maintaining a collaborative, supportive work environment.
- Responsible for quality assurance within medical records processes and ensures compliance with relevant policies and regulations.
- Effective communication and leadership to guide the team, address challenges, and maintain high standards of service and accuracy throughout all medical records activities.
- Competent in the Medent and Medical Records Processes.
- Strong knowledge and accuracy in patient registration and insurance entry.
- Process strong attention to detail and analytical skills
- Resolve patient/customer complaints in a timely manner.
- Maintaining current knowledge of HIPAA.
- Provide training and oversite of medical records operations.
- Review medical record entries and processing to give feedback to appropriate staff.
- Provide on-going education to medical records staff and front office staff across all locations (as needed).
- Reporting to the Patient Access Manager, has input into the selection of staff, training employees, planning, assigning, and directing work, addressing complaints and assist in resolving problems.
OTHER DUTIES:
- Participates in improvement projects, initiatives, and related training in areas of responsibility.
- Attends required meetings
- Participates as a team player
- Assumes other tasks as assigned
SKILLS REQUIRED FOR SUCCESS:
- Associate’s degree or equivalent preferred.
- Minimum of 5 years of experience in medical office setting
- Knowledge of medical records and customer service
- Knowledge of computer applications and word processing
HOW WE SUPPORT YOU:
- Work Life Balance
- Generous Time Off
- Medical, dental, and vision insurance.
- Health savings account option.
- Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
- Comprehensive Wellness Program.
