Hybrid Order Entry Admin (Tulsa, OK) bei Roxtec Inc

Description

Roxtec Inc. (www.roxtec.com) is the global leader in modular-based cable and pipe sealing solutions. Founded in 1990, we help protect critical infrastructure across industries by delivering innovative systems that ensure safety, reliability, and compliance. With a strong focus on engineering and design, Roxtec has grown rapidly—averaging 30% annual growth over the past decade—and continues to set the standard for sealing performance worldwide.

Join a Team That Powers Precision and Customer Excellence!

Are you detail-oriented, organized, and energized by fast-paced environments? Roxtec is looking for a proactive Order Entry Clerk to be the heartbeat of our logistics and production flow. In this dynamic role, you’ll be the critical link between customer orders and on-time delivery—ensuring accuracy, responsiveness, and top-tier service every step of the way.

You’ll collaborate closely with our Shipping and Production teams, manage order data with precision, and help drive customer satisfaction through seamless communication and support. If you thrive on solving problems, juggling priorities, and making independent decisions, this is your chance to shine in a high-impact role.  

Job Summary

The Order Entry Clerk will support the Logistics, Production, and Order Entry Departments in providing a high level of service to Roxtec customers. The position reports to the Order Entry Supervisor

Essential Job Functions  

• Work closely with Shipping and Production teams to provide a high level of Customer Service
• Enter customer orders, paying close attention to detail, to ensure shipping method, special markings, etc. are entered on orders
• Make changes to existing orders as needed
• Create shop orders and purchase requisitions as required to fulfill customer orders
• Provide order status, tracking information, and parts availability upon request from customers via phone & email
• Complete regular rotations in the warehouse, generating invoices & pick lists for daily orders including required documents based on customer requests 
• Back up phone system 
• Other Order Entry and Logistic activities as required

Requirements

•   Excellent verbal and written communication skills
• Ability to solve moderate to complex problems
• Detail oriented with good organization and time management skills
• Customer focused with ability to work in high volume, dynamic work environment
• Capable of making independent decisions and work under minimal supervision
• High energy with a positive attitude

Education and Experience

• High school diploma or equivalent 
• Minimum of two years’ experience in order entry,      customer service, or other related role

Physical Requirements

• Required to wear PPE as needed

Physical Demands (reasonable accommodations may be made, if necessary):

Physical Abilities  Lift /Carry 

Stand - Frequently 10 lbs or less - Occasionally

Walk - Frequently 11-20 lbs - Occasionally  

Sit - Continuously 21-50 lbs - Occasionally  

Climb – N/A over 50 lbs - N/A

Crawl - N/A  

Squat or Kneel - Occasionally Push / Pull

Bend - Occasionally 10 lbs or less - Occasionally

Fine Manipulation - Occasionally 10-20 lbs - Occasionally

Reach Outward - Occasionally 20-50 lbs - Occasionally

Reach Above Shoulder - Occasionally Over 50 lbs - N/A

Drive - Occasionally 

N/A (Not Applicable) - Activity is not applicable to this occupation

Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day)

Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

Why Roxtec? Because Your Work—and Workplace—Matter.

Benefits

In addition to our competitive compensation package, Roxtec is proud to offer a comprehensive suite of benefits designed to support the well-being and professional growth of our employees:

• 401(k) Plan with Company Contribution: Enjoy the advantage of immediate vesting.
• Comprehensive Health Coverage: Inclusive of Medical, Dental, and Vision Insurance.
• Income Protection: Benefit from Short-Term Disability (STD) and Long-Term Disability (LTD) coverage.
• Life Insurance: Company-paid coverage to provide added peace of mind.
• Paid Time Off: Includes holidays, vacation, personal days, and wellness hours, tailored to your position.
• Career Development Opportunities: We support your professional growth and advancement.
• ·Education and Tuition Reimbursement: Programs available to further your education.
• Flexible or Hybrid Schedules: Options available based on your position.
• Climate-Controlled Workspaces: Our warehouse, fabrication, and shop areas are climate-controlled to ensure a comfortable and safe environment year-round.
• Exciting Bonus Opportunities: This position is eligible for a bonus, calculated based on individual and company performance.

We are committed to fostering a supportive and dynamic work environment that promotes both personal and professional success. Join us at Roxtec and be part of a team that values your contributions and invests in your future!

Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization.

Roxtec is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, military/veteran status or other characteristics protected by law.